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"Beautiful hotel and walking distance from great places."

"Excellent service"

"The stay was good, our room was upgraded and located on the 10th floor with a nice view. The room service (breakfast, laundry) was good. "

"Very helpful receptionist staff, excellent coffee in the lobby area"

"Great front desk people! Clean and nice! Will be a returned customer for sure!!!"

"Very comfortable and convenient location."

"Very pleased with this hotel, so we came back when we retuened to Almaty. Very clean property. Rooms are beautiful and comfortable, with super clean comfortable bed. Wifi acceptable but could be improved. Front desk was extremely helpful with all needs. In a very nice neighborhood, and is located close to major train station, supermarket, major bus routes into city, and local parks. Will be happy to stay here again in the future."

"Older hotel, but in a good way. Not luxury but comfortable and quiet. good bed and work area and internet. Nice leafy area. 24 hour supermarket and money exchange steps away. Lots of restaurants within a 15 minutes walk. Good breakfast. Pleasant staff that usually included a fluent English speaker."

"I like the service, everyone is polite. my room is quite and very clean. I am very happy to stay with Sheraton. Thank you."