Amazing stay, worth the extra $ for me. Staff was outstandingly professional and understanding!
Cydney
2024 年 5 月入住 1 晚
10/10 超赞
Harleen
2024年05月22日
满意:清洁度、员工和服务、住宿条件和设施
Harleen
2024 年 5 月入住 2 晚
10/10 超赞
Amanda
与家人出行
2024年05月21日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beautifully maintained hotel with great pool area for families. Only short coming was when we called the front desk to request a late check out they said they couldn’t do it. Moments later we logged in to their app to request it via that option. Within moments the AI Bot confirmed they would be happy to accommodate a late check out. Not sure how the app could accommodate us better than the in-person employee working the front desk? It worked out but suggest Delta align their in person service to what they provide via their app. This was a time waster - should have gone to the app first I guess…who knew?!
Amanda
2/10 糟糕
Sara,Richmond
2024年05月21日
满意:员工和服务
不满意:住宿条件和设施
My Problem is with Expedia because you put us in a handicap room in low floor which was very dark