评分基于 990 条真实点评

4.0 / 5
4.2 客房清洁度
4.2 服务和员工
4.1 客房舒适度
3.9 酒店条件
Expedia 亿客行 真实点评
5/5
用户:真实旅客

发布日期:2024年6月9日 发布在:Expedia
Very clean & quiet very comfortable bed
酒店管理层的评论
2024年6月9日,回复:酒店管理层 Crowne Plaza Team
Thank you so much for being one of our esteemed guest here at the Crowne Plaza Kitchener-WaterlooWe are so delighted to see that you enjoyed your stay and the comfortable bed.We look forward to having you back soon.
5/5
用户:真实旅客

发布日期:2024年6月3日 发布在:Expedia
Friendly staff Clean room I will stay there again in the near future
酒店管理层的评论
2024年6月3日,回复:酒店管理层 Crowne Plaza Team
We are so excited to see that you had such a wonderful stay with us recently.We hope and look forward to seeing you again very soon when you are in the Kitchener-Waterloo area.
3/5
用户:真实旅客

发布日期:2024年5月25日 发布在:Expedia
Nice, friendly staff. Spacious room but small bathrooms. Long, inconvenient passage to/from parking lot to/from main hotel. Old bathroom, carpets. Loud children screaming and running down the hallways. Loose contacts & inconvenient locations of power outlets.
酒店管理层的评论
2024年5月30日,回复:酒店管理层 Team Crowne Plaza
Dear Rose,Thank you for your feedback. We're glad you enjoyed our friendly staff and spacious rooms. We apologize for the inconveniences, including the small bathrooms, long passage, noise, and outdated facilities. Your concerns are being addressed to improve future stays.
5/5
用户:真实旅客

发布日期:2024年5月25日 发布在:Expedia
酒店管理层的评论
2024年5月31日,回复:酒店管理层 Team Crowne Plaza
Hi Beena,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon .
5/5
用户:真实旅客

发布日期:2024年5月24日 发布在:Expedia
酒店管理层的评论
2024年5月26日,回复:酒店管理层 Crowne Plaza Team
Thank you so much for your 5 star review. We are so glad that you enjoyed your stay with us and hope to have you stay again soon.
5/5
用户:真实旅客

发布日期:2024年5月23日 发布在:Expedia
Friendly associate at chrckin...knowledge associate
酒店管理层的评论
2024年5月24日,回复:酒店管理层 Team Crowne Plaza
Hi Larry,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional review.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.Safe travels,
3/5
用户:真实旅客

发布日期:2024年5月20日 发布在:Expedia
2nd floor is a little bit noisy
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Crowne Plaza Team
We appreciate your feedback and are sorry to hear about the noise you experienced during your stay. We hope to have the opportunity to serve you again.
5/5
用户:真实旅客

发布日期:2024年5月19日 发布在:Expedia
酒店管理层的评论
2024年5月21日,回复:酒店管理层 Team Crowne Plaza
Dear Vinod,We are so excited to see that you had such a wonderful stay with us recently.We are extremely grateful and appreciate you taking a moment out of your busy day to leave this exceptional rating.We hope and look forward to seeing you again very soon when you are in the Kitchener- Waterloo area.
5/5
用户:真实旅客

发布日期:2024年5月18日 发布在:Expedia
酒店管理层的评论
2024年5月20日,回复:酒店管理层 Crowne Plaza Team
Thank you so much for your 5 star review. We are so glad that you enjoyed your stay with us and hope to have you stay with us again soon.
3/5
用户:真实旅客

发布日期:2024年5月18日 发布在:Expedia
Plug ins were old and loose. Had difficulty charging electronics
酒店管理层的评论
2024年5月19日,回复:酒店管理层 Crowne Plaza Team
We appreciate your feedback and are sorry to hear you had difficulty charging your electronics during your stay. Rest assured we will inform the concerned department. We hope to have the opportunity to serve you again.