No towel, No toilet door. Reception closed at 10pm open 9am. Dirty Bed Linen. Full of stains and smells bad. Improvement needed immediately if the owner is still looking for customer coming thru the door.
Kee
2020 年 7 月入住 1 晚
10/10 超赞
Kok yong
2019年12月30日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Kok yong
2019 年 12 月入住 1 晚
4/10 很差
真实旅客
与配偶出行, 商务旅客
2019年08月30日
不满意:清洁度、员工和服务、住宿条件和设施
No cleaning room
No hot water
真实旅客
2019 年 8 月入住 1 晚
4/10 很差
真实旅客
团体旅客, 商务旅客
2019年07月19日
不满意:清洁度、员工和服务、住宿条件和设施
service very slow and bad
真实旅客
2019 年 7 月入住 1 晚
4/10 很差
kenslshr,Kuala Lumpur, Malaysia
与家人出行
2019年03月11日
满意:住宿条件和设施,清洁度
不满意:员工和服务
Booked a room, but was given different room. Room given was different from what being told in the website. Then staff simply said room has been fully booked/ taken by other guest. This was the 2nd time the same thing happened. When we were not happy, staff said we can change room the day after. They think it's funny changing from one room to another? So they expect us to load and unload our stuff again and again? That's not how you run the business. Very poor management, poor staff.
The staff was rude. Couldnt even speak simple native language, which is unacceptable. Had the gut to say it's not their problem, was told the problem is between me and Expedia. What a joke.
kenslshr
2019 年 2 月入住 3 晚
2/10 糟糕
真实旅客
2018年02月12日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
AVOID THIS HOTEL
house keeping enter the room while you sleeping.
真实旅客
2018 年 2 月入住 1 晚
4/10 很差
真实旅客
2018年02月11日
满意:员工和服务
不满意:客房舒适度,住宿条件和设施
First of all it was a dissapointment as I had bokked and payment my booking for a queen bedded room. However to my surprise when I arrived at the hotel to check in, i was told that the queen bedded room was fully booked and only 2 single bedded room was avaivable.
The reason given my the hotel staff was that expedia did not close the booking for the queen bedded room despite informing that it was already full.
Aside, the room was very congested and cleanliness was moderate.
In total it was not a pleasant stay and I would like to here from expedia on this double booking claim.
I have made several bookings thru expedia recently and so far this is the only bad experience.
Thank you
真实旅客
2018 年 1 月入住 1 晚
6/10 一般
YIN CHEN
2018年01月19日
满意:员工和服务,清洁度
不满意:住宿条件和设施
YIN CHEN
2018 年 1 月入住 2 晚
4/10 很差
jimmy B ,kulai
2017年12月23日
不满意:员工和服务
One of the Towel not clean.
Water at the walkway and door .