Great hotel, rooms are a little outdated but we enjoyed the swim up bar, swim up pool & it’s convenient shuttle to and from the landmark area
Jose
2024 年 2 月入住 1 晚
10/10 超赞
Patti
与配偶出行
2024年02月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Pool area was incredible. Really set the property above others. A bit of a walk to beach and busy area. If you didn’t want to walk cabs are available. Breakfast buffet was great. Staff very helpful. Room air conditioner was not working well. Overall a good stay.
Patti
2024 年 2 月入住 2 晚
8/10 还可以
Serge
2024年01月2日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Superbe hotel avec une magnifique piscine. La chambre était grande et très confortable. Un peu éloigné de la plage et des commerces. Pas de signal Wifi dans la chambre, et faible signal sur la terrasse.
Serge
2023 年 12 月入住 3 晚
6/10 一般
Daniel
与配偶出行
2023年12月19日
不满意:清洁度、服务设施、住宿条件和设施
Daniel
2023 年 12 月入住 4 晚
2/10 糟糕
KELLY
2023年11月23日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
DO NOT BOOK HERE!!! I REPEAT: SAVE YOUR MONEY AND BOOK ANYWHERE ELSE BUT THIS HORRIBLE HOTEL.
This is NOT a 4 star hotel, it’s barely a 3 star!
I booked a 5 day stay here based on reviews on google and Expedia and the 4 star rating.
STAFF:
Not helpful. I was 3 hours early for check in (due to my flight arrival time) and the check in process was disorganized and slow. My room wasn’t ready for an hour past start time.
ROOMS: DIRTY! EXTREMELY UNHYGIENIC.
I was immediately disgusted by the state of the room as I walked in. Staff does NOT clean the rooms or change the sheets. The first room I was put in (“Premium Swim Out”) still had HAIR IN THE BATHTUB & SHOWER. Rooms are unpainted. Writing on furniture and walls. Cracks on walls. Bathroom fixtures rusted and dirty. I immediately called Expedia and went to the front desk and the staff was unwilling to help!
The staff moved me to a “newer room” with dirty bedsheets and a dirty shower. Again, old rooms, old fixtures, nothing like the photos posted online.
3 days and the staff never changed the sheets or cleaned the bathroom.
They put water and “new towels”
(Some of which had stains; the towels shed) and say that they’ve cleaned your room.
FOOD: not good. Considering a great meal directly outside the resort will cost you about $5 CAD the included breakfast here is horrible. I bought breakfast every morning.
The outside aesthetic of the hotel is the only nice thing about this place- it’s extremely deceiving.
KELLY
2/10 糟糕
Rupali
与家人及幼儿出行
2023年10月22日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
Beware!! Alert!!!
We booked the Hula Hula resort from expedia and we got the room as per choice and confirmation mail and everything but when we reached they said they are overbooked and now they can give some other hotel option which was not that good also cost wise lower then what we paid. So we asked for refund and they said they will return only partial amount and deduct service tax and other charges that too without using a single service they didn’t even offered water. We contacted expedia as well but nothing happened and while transferring refund they again deducted some heavy charges bcoz we didn’t had account in the bank which they asked for. So without using any facility or services or room we almost paid 150 SGD to them as we booked 2 rooms for 3 days. Like this they might cheat u as well so please beware before booking.
Rupali
2023 年 10 月入住 3 晚
2/10 糟糕
Jan
2023年08月19日
满意:清洁度、员工和服务、住宿条件和设施
Jan
2023 年 8 月入住 4 晚
4/10 很差
henrik
与家人出行
2023年07月1日
不满意:员工和服务、住宿条件和设施、客房舒适度
hotellet er ved at være træt
personalet i restaurant og ved poolbaren er sløve
bade håndklæder vi fik udleveret tillod de ikke man tog med til stranden de var kun til poolen
morgenmaden er simpel (de løb tør for toastbrød Kl. 8.15
på vores første dag og der var ikke andet brød.)