Bad services, call to them an hour no respond. And blame me never call immediately. Room like no aircon. Before check out time got someone open the door!
Mercure should be the 4 star hotel, and end up received the super bad experience.
En Ting
2023 年 12 月入住 1 晚
8/10 还可以
Kanthan
团体旅客
2023年12月31日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Great Rooms in A Quiet Area
Pretty nice hotel with lovely, clean rooms and friendly, helpful staff. Coffee shops and supermarkets are like 5 min walk away. 10 minutes drive to Batu Caves.
Kanthan
2023 年 12 月入住 1 晚
8/10 还可以
TYRONE
2023年12月22日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
An uneventful stay which in itself is pretty good. TV has enough English channels, bed was comfortable, bathroom was clean, amenities were sufficient, staff were friendly and helpful. Nothing more one can ask for.