Ratings based on 97 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 15, 2024 on Expedia
Very convenient location, plenty of restaurants and shops within walking distance
Comment from Hotel Management
May 17, 2024 by WOLO Kuala Lumpur, Hotel Management
Thank you so much for your positive review. We are delighted to hear that you enjoyed your stay and the convenience of our location in the heart of Bukit Bintang. Our strategic location is our hotel's pearl. We love Bukit Bintang as much as anyone! Hence, providing a roof over any guests' heads brings us much joy! Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!
by A verified traveler
Posted May 13, 2024 on Expedia
Hotel is in an extremely convenient location. Close to shopping, dining and public transport
Comment from Hotel Management
May 14, 2024 by WOLO Kuala Lumpur, Hotel Management
Thank you for sharing your kind review. We're delighted to hear that you found our hotel's location to be strategic. We pride ourselves on providing our guests with a convenient and accessible location, and it's wonderful to know that it met your expectations. Being centrally located allows our guests to easily explore and access nearby attractions, dining options, and transportation hubs. We appreciate your positive feedback and look forward to welcoming you back on your next visit.
by A verified traveler
Posted May 7, 2024 on Expedia
Good location
Comment from Hotel Management
May 9, 2024 by WOLO Kuala Lumpur, Hotel Management
Thank you for your positive review. We are thrilled to hear that you enjoyed the convenience of our location in the heart of Bukit Bintang. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. If there's anything specific you would like to address or if you have any other suggestions, please don't hesitate to let us know. We look forward to see you soon!
by A verified traveler
Posted May 4, 2024 on Expedia
Comment from Hotel Management
May 6, 2024 by WOLO Kuala Lumpur, Hotel Management
Thank you so much for awarding us a 5-star rating! We truly appreciate your positive feedback and are thrilled to hear that you had a great experience. Your flawless rating means the world to us, and it serves as a great motivation to consistently deliver exceptional services. Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!
by A verified traveler
Posted Apr 26, 2024 on Expedia
Location
Comment from Hotel Management
Apr 30, 2024 by WOLO Kuala Lumpur, Hotel Management
Thank you for sharing your positive review. We are thrilled to hear that you found our location in the heart of Bukit Bintang convenient. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. If there's anything specific you would like to address or if you have anything else to share, please don't hesitate to let us know. We look forward to see you soon!
by A verified traveler
Posted Mar 25, 2024 on Expedia
Good n clean
Comment from Hotel Management
Mar 29, 2024 by WOLO Kuala Lumpur, Hotel Management
Thank you for sharing your recent stay experience with us. We are thrilled to hear that you enjoyed your stay with us in WOLO. We appreciate your positive review as it motivates us to continue delivering exceptional service to our guests. If there's anything specific you would like to address or if you have any other suggestions, please don't hesitate to let us know. We look forward to see you soon!
by A verified traveler
Posted Mar 23, 2024 on Expedia
Room was spacious as We got the Suite with window. Bed comfortable however housekeeping service needs improvement. The handovers looked old and worn. Washed cups n glasses were left to dry on a towel in the bathroom. So unhygienic. Ironing board was left on the floor for the 3 days we were there. Litter on carpet wasn’t removed; assumed wasn’t vacuumed during our stay. Concierge n doorman very polite n helpful. Overall a pleasant stay. Great location with easy walking access to the Malls.
Comment from Hotel Management
Mar 27, 2024 by WOLO Kuala Lumpur, Hotel Management
Thank you so much for choosing WOLO! We are pleased to hear that you enjoyed the comfy bed. However, wWe sincerely apologize for the unsatisfactory experience you encountered, and we deeply regret any inconvenience caused. We take the cleanliness and comfort of our rooms very seriously, and we are truly sorry that your expectations were not met. We have immediately addressed the issues you mentioned with our housekeeping team to ensure that such incidents are not repeated in the future. It's great to know that our hotel's proximity to various amenities and attractions added to your overall experience. Your kind word means the world to us, and it serves as a great motivation to consistently deliver exceptional services. We hope for the pleasure to welcome you back.
by A verified traveler
Posted Mar 4, 2024 on Hotels
Great central location and facilities. Friendly staff. Would recommend highly. Here with friends for birthday celebrations.
Comment from Hotel Management
Mar 8, 2024 by WOLO Kuala Lumpur, Hotel Management
Thank you for choosing WOLO and celebrating the birthday with us. We are delighted to hear that you enjoyed our prime location in the heart of Bukit Bintang. Our location is indeed one of our greatest assets, and we're delighted that it worked well for you. Being close to Lot 10, Pavilion and various food options is a definite advantage for our guests. We appreciate your kind words about our staff's efforts to accommodate your needs. It's always our goal to provide exceptional service and ensure our guests have a pleasant stay. Your satisfaction and your recommendation to others are sincerely appreciated, Your positive remarks inspire us to continue delivering the best possible service. It would be an honor to host you again, providing you with another exceptional stay on your next visit.
by A verified traveler from Singapore
Posted Feb 16, 2024 on Expedia
accommodating and helpful staff.
Comment from Hotel Management
Feb 21, 2024 by WOLO Kuala Lumpur, Hotel Management
Thank you for taking the time to write us a review. We are thrilled to hear that you had a great overall stay with us. We appreciate your comment about our staff being friendly in servicing you. We take great pride in providing excellent service and ensuring our guests feel welcomed and well taken care of during their stay. Your positive remarks inspire us to continue delivering the best possible service. It would be an honor to host you again, providing you with another exceptional stay on your next visit. We're eagerly looking forward to serving you again on your next visit!
by A verified traveler
Posted Feb 14, 2024 on Expedia
Comment from Hotel Management
Mar 22, 2024 by WOLO Kuala Lumpur, Hotel Management
Thank you for taking the time to rate your recent stay with us. We are content to receive the rate of 4 out of 5 score. We hope you enjoyed your stay with us. Should you need any assistance or have specific preferences to enhance your comfort, please feel free to let us know. We're eagerly looking forward to serving you again on your next visit!
