评分基于 436 条真实点评
4.2 客房清洁度
4.1 服务和员工
4.2 客房舒适度
4.0 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
Not bad
发布日期：2019年11月6日 发布在：HotelsTidy and comfortable
酒店管理层的评论
2020年1月4日，回复：酒店管理层 Liaw May Choo
Dear Hing Wong, thank you for your time writing this review and we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for staying with us and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Residence Manager
用户：真实旅客
发布日期：2019年8月9日 发布在：Hotels
酒店管理层的评论
2019年8月14日，回复：酒店管理层 Liaw May Choo
Dear Valued Guest, thank you for your rating given to us. We are happy you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to welcoming you back again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
用户：真实旅客
发布日期：2019年6月7日 发布在：Hotels
酒店管理层的评论
2019年6月12日，回复：酒店管理层 Liaw May Choo
Dear Yeesoon, thank you for giving us perfect rating. We are delighted you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to see you again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
用户：真实旅客
发布日期：2019年5月12日 发布在：Hotels
办理入住手续快
酒店管理层的评论
2019年7月1日，回复：酒店管理层 Liaw May Choo
Dear Boon Chuan, it was a great pleasure having you stay at Citadines Uplands Kuching and thank you for giving us the scoring. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome any feedback and suggestions from you as they indicate the areas where we can further improve. Thank you once again and best regards - Liaw May Choo, Assistant Residence Manager
用户：真实旅客
发布日期：2018年12月31日 发布在：Hotels
房間干凈, 服務Ok
酒店管理层的评论
2019年1月2日，回复：酒店管理层 Liaw May Choo
Dear Lee, thank you for your review. We are delighted you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to see you again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
用户：真实旅客
发布日期：2018年10月19日 发布在：Hotels
Good
酒店管理层的评论
2018年10月20日，回复：酒店管理层 Liaw May Choo
Dear Valued Guest, thank you for your review. We are delighted you enjoyed your stay and making us your preferred accommodation in Kuching. We hope to see you again soon. Warm Regards, Liaw May Choo - Assistant Residence Manager
用户：真实旅客
Nice staff and service was good
发布日期：2018年8月13日 发布在：Hotels很多毛巾都有髒污很可怕，用之前一定要檢查。服務人員非常非常友善，雖然客房服務動作較慢，但態度客氣，地點非常方便，周圍都是吃的。下次還是會選擇入住。
酒店管理层的评论
2018年8月16日，回复：酒店管理层 Liaw May Choo
Dear Li-Chen, thank you for taking your time to write this review. We have noted your feedback and will work on further improvements. We sincerely hope we will be able to welcome you back soon, allowing us another opportunity to serve you better. Best regards.
用户：真实旅客
发布日期：2018年6月7日 发布在：Hotels
总结来算还可以，吃住方便，停车也方便附近还有商场
酒店管理层的评论
2018年6月14日，回复：酒店管理层 Liaw May Choo
Dear Boon Chuan, thank you for your review and we look forward to welcoming you back again. Warm Regards, Liaw May Choo - Assistant Residence Manager
用户：真实旅客
发布日期：2018年6月5日 发布在：Hotels
房间灯光不够亮，外面走廊也是灯不够亮，清洁度还需要改进
酒店管理层的评论
2018年6月14日，回复：酒店管理层 Liaw May Choo
Dear Eileen, thank you for taking time to write us this review. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. I have noted your observations and recommendations for improvements specifically on the cleanliness. We seek your patience and understanding as the recommendations is implemented, we will continue in our improvement efforts to provide excellent service and products to our residents.Once again, thank you and we hope to seeing you again. Warm Regards, Liaw May Choo - Assistant Residence Manager
用户：真实旅客
值得推薦
发布日期：2018年5月19日 发布在：Hotels希望在訂房時能夠一併選擇是否含有早餐的選擇項目！
酒店管理层的评论
2018年5月24日，回复：酒店管理层 Liaw May Choo
Dear Ching Long, Thank you for your feedback and i have noted on your recomendation on the options to exclude breakfast during reservation. Please be assured we shall share this to the Management for further improvements to ensure excellent service and products to our residents. Thank you once again and we hope to see you again soon. Warm Regards, Liaw May Choo - Assistance Residence Manage
