Ratings based on 363 Verified Reviews
4.2 Room cleanliness
3.9 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Apr 11, 2023 on Hotels
by A verified traveler
Posted Mar 21, 2023 on Expedia
Too many guided tours from mainland. Too noisy at the lobby and poor conditions
by A verified traveler
Posted Mar 16, 2023 on Expedia
by A verified traveler
Posted Dec 20, 2021 on Hotels
Comment from Hotel Management
Dec 23, 2021 by Hotel COZi‧Oasis, Hotel Management
尊敬的顧客:
感謝您入住悦品酒店‧荃灣，並衷心答謝您對我們的讚賞。我們很高興能為您提供愉悦舒適的體驗，期待不久將來，再次歡迎您的光臨。
助理總經理 黃燦輝
謹啟
by A verified traveler
Posted Oct 23, 2021 on Hotels
Comment from Hotel Management
Oct 26, 2021 by Hotel COZi‧Oasis, Hotel Management
Dear Valued Guest,
This is our honor to serve you during your stay and know that you are satisfy with our overall performance. We are looking forward to welcome you again.
Yours sincerely,
Patrick Wong
Assistant General Manager
by A verified traveler
Posted Oct 23, 2021 on Hotels
Comment from Hotel Management
Oct 26, 2021 by Hotel COZi‧Oasis, Hotel Management
Dear Valued Guest,
Thank you very much for choosing Hotel COZi‧Oasis.
We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations.
We look forward to having the pleasure of welcoming you back in the near future.
Yours sincerely,
Patrick Wong
Assistant General Manager
by A verified traveler
Posted Aug 29, 2021 on Hotels
Comment from Hotel Management
Sep 10, 2021 by 悦品酒店‧荃灣, Hotel Management
非常感謝您入住悦品酒店‧荃灣,亦很高興能獲得您一個高分的點評。我們一定不斷完善設施與服務，力求成為客人摯愛的傑出酒店。期待您的再次光臨。
助理總經理 黃燦輝
謹啟
by A verified traveler
Posted Jul 9, 2021 on Expedia
The room’s soundproofing materials is not good enough , i can clearly listen the voice from the person who accommodates next to my room
by A verified traveler
Posted Mar 26, 2021 on Hotels
Comment from Hotel Management
Mar 29, 2021 by 悦品酒店‧荃灣, Hotel Management
尊敬的客人: 您好，非常感謝閣下選擇入住悦品酒店‧荃灣並分享此入住體驗。很高興得知閣下對酒店整體服務感到稱心滿意。我們衷心期望能於不久的將來再次為您服務。
助理總經理 黃燦輝
謹啟
by A verified traveler
Posted Dec 23, 2020 on Expedia
Comment from Hotel Management
Jan 15, 2021 by Mr. Henry Tse- General Manager, Hotel Management
Dear Valued Guest,
Thank you very much for choosing Hotel COZi‧Oasis.
We are grateful to you for your kind words and we will continue to deliver quality service to our guests to meet their expectations.
We look forward to having the pleasure of welcoming you back in the near future.
Yours sincerely,
Henry Tse
General Manager
