The hotel is lovely, tranquil, secluded. The staff are incredible and service was top notch.
Our room had a great view overlooking the castle moat, walls, and tops of the castle (of course in Kyoto by law you can't have a room high enough to view fully over the walls).
The room was very clean, quiet, and nicely designed.
We did not choose breakfast or dine at the restaurant/bar, however it looked very elegant. There are just so many places to experience in Kyoto outside the hotel.
The only thing that could make this hotel even better would be if it had an onsen!
Adam
2023 年 11 月入住 4 晚
10/10 超赞
David
2023年11月11日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Luxury Boutique Hotel
This is a beautiful hotel in a perfect location. Rooms, public areas etc are immaculate with works class design and features. It has a luxury boutique feel to it with super friendly staff
The only criticism is their somewhat inflexible approach to eating in the restaurant and access to the bar. Everything has to be pre- booked the day before when you may not be too sure of your plans and there’s little accommodation for any last minute changes.
Other than that I’d 100 percent recommend the hotel if you want a peaceful and relaxing break in a city that is one of the jewels of the world.
David
2023 年 11 月入住 3 晚
8/10 还可以
Hilary
团体旅客
2023年11月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was a magnificent property. The rigorous protocols around accessing the dining room and bar could bear a revisit including some more options on the menu and flexibility with ordering. A bar where you can just drop by without a reservation and certain meals without reservation like breakfast would be good. It is so beautiful that a fitness center would be a real add. Staff are striving for excellence on all levels but seem to have to follow some cumbersome protocols.