Love this hotel. The customer service is the best I have experienced so far across Japan and other countries. I appreciate the caring and consideration that staff have taken care for us. I appreciate having such quite family space in Kyoto which was exactly we were looking for. The quality of the amenities and the services are best of best.
Highly recommend
Luohan
8/10 还可以
Aiko
与家人及幼儿出行
2023年04月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Super nice hotel with updated amenities in your room. Everyone there was super friendly and attentive, they’ll make you feel like a VIP. The bedding was amazing, it felt like I was sleeping on clouds. This isn’t the place if you prefer to have natural sunlight, this place is pretty dark overall. Also I swear breakfast said 2200 per person on the menu but I ended up getting charged 12000yen for 2 people (about $100USD) so I’d make sure on the price before you add on breakfast and reserve your spot in the morning. It was great but not too sure if it was worth $100.. would I go back to this hotel? Probably not, even though it was a really nice place.
Aiko
10/10 超赞
MIHO
与配偶出行
2023年03月30日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Absolutely the best hotel I stayed so far, beautiful, tasteful and luxurious decor, understated Kyoto elegance.
We enjoyed the Best possible Japanese breakfast with freshest ingredients, Top quality local Kyoto amenities and attentiveness of every staff member.