Ratings based on 995 Verified Reviews

4.8 out of 5
84% of guests recommend
4.9 Room cleanliness
4.8 Service & staff
4.9 Room comfort
4.9 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler from OAKLAND

Posted May 29, 2024 on Expedia
Lovely hotel in a beautiful location. Was a candy factory renovated into a high-end boutique hotel. The renovation kept MUCH of the charm of the old factory building. Huge rooms, rain showers with good water pressure, quiet. The restaurant was outstanding. I knew this hotel was perfect when I crawled into my bed and it felt like I was home.
Comment from Hotel Management
May 30, 2024 by Katie E, Front Office Manager, Hotel Management
Ellen, thank you for taking the time to share your kind words. We hope to welcome you back soon!
4 out of 5
by A verified traveler

Posted May 27, 2024 on Expedia
Comment from Hotel Management
May 29, 2024 by Katie E, Front Office Manager, Hotel Management
Thanks, William! We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted May 19, 2024 on Expedia
Comment from Hotel Management
May 22, 2024 by Tiffany M., Guest Services Supervisor, Hotel Management
Hello Adam, Thank you for choosing The Charmant Hotel on your recent visit to La Crosse. We were delighted to hear about your experience and look forward to hosting you again in the future for another memorable stay!
5 out of 5
by A verified traveler

Posted May 14, 2024 on Expedia
Great getaway!
Comment from Hotel Management
May 15, 2024 by Katie E, Front Office Manager, Hotel Management
Thanks, Kate! We hope to welcome you back soon!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted May 13, 2024 on Expedia
5 out of 5
by A verified traveler

Posted May 10, 2024 on Expedia
This is the most amazing hotel and our favorite getaway! The rooms are gorgeous and the restaurant is amazing for dinner, brunch and everything in between.
Comment from Hotel Management
May 10, 2024 by Katie E, Front Office Manager, Hotel Management
Brenda, thank you for the kind words! We hope to have the chance to host you again soon!
5 out of 5
by A verified traveler from glenview

Posted Apr 30, 2024 on Expedia
I love this hotel.
Comment from Hotel Management
May 1, 2024 by Katie E, Front Office Manager, Hotel Management
Thanks for staying, Kelly! Can't wait to welcome you back!
5 out of 5
by A verified traveler from Cedar Rapids

Posted Apr 28, 2024 on Expedia
We've stayed at the Charmant several times, and it never disappoints. From the professionalism and friendliness of the staff to the quality of the food and the excellent condition of the rooms, the Charmant is the only place we choose to stay in LaCrosse. An added benefit is the proximity to the riverside park, which is a beautiful green space. On this trip, the valet parking (looking at you, Jackson) and the food service in the bar area were particular standouts.
Comment from Hotel Management
May 1, 2024 by Katie E, Front Office Manager, Hotel Management
Connie, thank you for choosing The Charmant again and again and for the encouraging words. We hope to welcome you back soon!
5 out of 5
by A verified traveler

Posted Apr 27, 2024 on Expedia
This was a lovely stay at a very special place.
Comment from Hotel Management
May 1, 2024 by Katie E, Front Office Manager, Hotel Management
Thank you for the kind words! We hope to have the chance to host you again soon!
4 out of 5
by A verified traveler

Posted Apr 19, 2024 on Expedia
Comment from Hotel Management
May 10, 2024 by Katie E, Front Office Manager, Hotel Management
Thanks, James! We hope to welcome you back soon!