The hotel is nice just a little bit old. It has great view and service are good. We took hummingbird trails there and enjoyed a lot.
ChiLi
2018 年 11 月入住 1 晚
6/10 一般
Wallace
团体旅客
2024年05月16日
满意:服务设施,清洁度
The thing that is unique about this property is it's view of Volcan Arenal. I first visited Arenal Lodge approx 16 years ago. My last visit prior to yesterday was 14 years ago. Upon my arrival at the front gate yesterday yesterday, I was looked at and then "ignored" by the gate guard as he turned his back to me for couple minutes without saying anything. I didn't know if I was supposed to get out of my car or not. He finally turned around and asked me to verify my name. I then began my trip up the winding road to the lodge and after 15 min or so I realized that I did not remember how long the drive into the lodge was. And the road was incredibly poor with holes and dislodged cobble stones. I was thinking how easy it would be for my rental car to become damaged in some manner because of the condition of the road. I honestly felt like I should have been in a jeep or a truck. There was only one other patron there on the day of my stay and they were put in the "same" chalet as I was which eliminated the privacy that I could have experienced. The rest of the staff was polite and helpful for the most part. Breakfast in the morning was marginal but suitable. For what I was charged for a night's stay after the issues that I experienced really diminished the wonderful memories that I have thought about in the past 14 years since my previous visits.
Wallace
2024 年 5 月入住 1 晚
8/10 还可以
Josie
与家人出行
2024年05月14日
满意:服务设施,员工和服务
The view to this hotel is amazing Volcano view for pic beautiful but is located in a very uncomfortable hill need to be in a 4x4 to get here. Very peaceful hotel ecofriendly environment.
Josie
2024 年 4 月入住 3 晚
4/10 很差
Chris,novato
2024年04月23日
满意:住宿条件和设施
不满意:服务设施,清洁度
Chris
2024 年 4 月入住 1 晚
6/10 一般
Ileane
与家人出行
2024年04月16日
不满意:清洁度、服务设施、住宿条件和设施
The property facilities could be improved, including room painting, furniture, lighting, and food quality.
Ileane
2024 年 4 月入住 2 晚
10/10 超赞
Berny
与配偶出行
2024年04月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel, excellent views of the arenal volcano!
Berny
2024 年 4 月入住 1 晚
10/10 超赞
Luis
团体旅客
2024年04月10日
满意:服务设施
Muy buena propiedad en el área de Arenal. La dueña muy buena persona y atenta a los huéspedes. Si buscas un lugar bien estilo Costa Rica y para conectarte con la naturaleza te lo recomiendo. Puedes ver diversidad de aves por el jardín y áreas aledañas. El lugar está en una montaña con vista al volcán Arenal si no está lloviendo o nublado pero igual vale la pena. Está como a 20 minutos de la Fortuna.
Luis
2024 年 4 月入住 1 晚
10/10 超赞
Andrew
与家人出行
2024年04月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great staff and service. Distance is a little far from LA Fortuna, but there is a lot to do on the property, and it is not too much trouble if you have a rental car already!