6/10 一般
Cindy
2024年05月2日
满意：清洁度
Reception was welcoming and friendly. I was allowed to borrow an umbrella walking in the rain while visiting a nearby hot springs. Breakfast was good, even though I missed one day due to leaving too early for a tour. My room was clean, but a bit worn and needs updating. I was unaware that I would be placed in a room (#3) next to an unoccupied one going through construction because the work went on until nearly 8 pm on the first evening I stayed. It was unpleasant, especially trying to rest after a long day out on tour. The shower did not have hot water at all, so both nights, I took cold showers. For this reason alone, I may not stay at this property again. If they update their rooms in the near future, I will
reconsider. I also requested that my room not be serviced until after check out, but noticed housekeeping entered, anyway. The room rates were reasonable, and the wildlife around property as well as the view of Arenal Volcano were wonderful. Those were the highlights of my stay as well as the friendliness of staff. I would have given a much lower rating on this property had I been completely unsatisfied.
Cindy
2024 年 4 月入住 2 晚