Sheets were not clean, manager had to change them and pillow cases, carpet on floor were stained , over all it was okay
Laquandra
2024 年 5 月入住 1 晚
4/10 很差
Rakell,Aurora
与配偶出行
2024年05月4日
满意:员工和服务
不满意:清洁度、服务设施、住宿条件和设施
The hotel is very outdated. The rooms are small, and the bathroom is tiny. The free breakfast was basically nothing. Coffee was good, staff was helpful, and the bed was fairly comfortable.
Rakell
2024 年 5 月入住 1 晚
10/10 超赞
Todd
2024年05月3日
满意:清洁度、员工和服务、住宿条件和设施
Todd
2024 年 5 月入住 1 晚
10/10 超赞
Michele
与家人出行, 团体旅客
2024年04月27日
满意:清洁度、员工和服务、服务设施
There was an adult group that was noisy and kept our families awake. Also, there is a security issue at this location.
Michele
2024 年 4 月入住 1 晚
10/10 超赞
Angie
与家人出行
2024年04月12日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient to Great Wolf Lodge. Clean and friendly staff.
Angie
2024 年 3 月入住 1 晚
2/10 糟糕
Joy
2024年04月12日
It was absolutely disgusting. We rented the room with the Jacuzzi in it and being the way I am I always Clorox everything possible when staying at a hotel. I ran Clorox through Jacuzzi three times and drained filled it up for the fourth time and it still had nasty stuff coming out of it. The sheets were sold and had not been changed on the bed. The bathroom ceiling had black mold on it. The air conditioner was leaking and the carpet was pure slimy. I don’t recommend anyone to stay at this hotel spoke with owner and he was nasty about the situation. Never once apologized about it and would not refund any money I paid $170 to miserably lay down on nasty sheets with nothing to cover up with sleeping with my head on a towel. It needs to be condemned and shut down and I’m not exaggerating.
Joy
2024 年 4 月入住 1 晚
10/10 超赞
Carla
与家人出行
2024年03月24日
满意:员工和服务、服务设施、住宿条件和设施
Staff was extra friendly and helpful
Carla
2024 年 3 月入住 1 晚
10/10 超赞
Latoya
与配偶出行, 商务旅客
2024年03月23日
满意:清洁度、员工和服务、住宿条件和设施
不满意:服务设施
Mistakenly a left my watch. When I called to have it returned, they said it wasn’t found. I’m sure I left my item but it wasn’t turned in by the housekeeper, housekeeper said she didn’t see it.