Ratings based on 991 Verified Reviews

4.1 out of 5
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler

Posted May 19, 2024 on Expedia
Nice hotel far from noisy places, very good condition of property, cool outdoor environment, and really friendly staff.
5 out of 5
by A verified traveler from Aurora

Posted May 13, 2024 on Expedia
Checking in was a breeze, fast, very friendly and welcoming front desk people.
5 out of 5
by A verified traveler

Posted May 1, 2024 on Expedia
Beautiful, clean grounds. Staff was personable & attentive.
Comment from Hotel Management
May 9, 2024 by Guest Relations, Hotel Management
Thanks for the Grand compliment! We hope you'll join us again soon!
3 out of 5
by A verified traveler

Posted Apr 27, 2024 on Expedia
There wasn’t enough options for food on property. Otherwise wonderful place
Comment from Hotel Management
May 9, 2024 by Guest Relations, Hotel Management
Thank you for reaching out regarding our dining options. We hope that next time you visit, our staff might be able to assist in providing more options for you.
4 out of 5
by A verified traveler

Posted Apr 18, 2024 on Expedia
Very nice
Comment from Hotel Management
May 9, 2024 by Guest Relations, Hotel Management
Thanks for the rating! We hope to see you again soon.
5 out of 5
by A verified traveler

Posted Apr 17, 2024 on Expedia
Clean, good food & friendly staff.
Comment from Hotel Management
May 9, 2024 by Guest Relations, Hotel Management
Thanks for the review! We are glad that you enjoyed your experience and hope that you'll join us again soon.
5 out of 5
by A verified traveler

Posted Apr 4, 2024 on Expedia
Outstanding resort and staff!!
Comment from Hotel Management
Apr 8, 2024 by Guest Relations, Hotel Management
Thanks for the rating. Our entire staff will be glad to hear that their hard work does not go unnoticed! We hope to see you again soon.
4 out of 5
by A verified traveler

Posted Mar 31, 2024 on Expedia
Food was horrible
Comment from Hotel Management
Apr 3, 2024 by Guest Relations, Hotel Management
Thanks for your rating! We hope to host you again soon.
5 out of 5
by A verified traveler

Posted Mar 30, 2024 on Expedia
We love Geand Geneva we stay every year.
Comment from Hotel Management
Apr 3, 2024 by Guest Relations, Hotel Management
Thanks for the review! We are so glad that you've enjoyed your past trips. We hope to be a part of memories for years to come!
5 out of 5
by A verified traveler

Posted Mar 30, 2024 on Expedia
Comment from Hotel Management
Apr 3, 2024 by Guest Relations, Hotel Management
Thank you for your rating! We are delighted that you enjoyed your stay and hope that you'll join us again soon.