I booked a room with queen room with sofa bed. I’m not sure if there was an error because we ended up in a one bedroom condo with a full kitchen, gas fireplace and balcony and access to a ski locker on the 1st floor. They let us check in early which was amazing since the ski resort was almost entirely on a weather/wind hold. We only stayed one night and we were able to leave our vehicle in the parking garage after checkout, making it very convenient given 26” of powder and partially blue skies brought out the powder hounds and filled up the ski parking lot. 🏂
Donna
2024 年 5 月入住 1 晚
4/10 很差
Wen
2024年05月8日
不满意:员工和服务、服务设施、住宿条件和设施
I like its location. That is the only thing I like the property. The hotel is pricing like Ritz Carlton North Star per square foot but is operating like DMV. The staff weren’t well trained lack of professionalism. The room #251 we stayed , everything is outdated, falling apart, old and smelly. I will always go back to Ritz in North Star but hesitate to stay this place.
Wen
2024 年 5 月入住 2 晚
10/10 超赞
Nick
与家人出行
2024年05月6日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Top notch, upper echelon experience. Wow.
Nick
2024 年 5 月入住 1 晚
2/10 糟糕
Peter,Portola Valley
2024年05月1日
Peter
2024 年 2 月入住 1 晚
6/10 一般
Gregory,San Carlos
2024年04月28日
满意:清洁度
不满意:住宿条件和设施,服务设施
This place was no frills when built. It’s really tired now. My room was just bizarre. Strange noise all night from a heater. Couple or mismatches chairs and pillows that are not only old but cheap. Needs an injection of improvements. On a positive note - super convenient access to the mountain.
Gregory
2024 年 4 月入住 1 晚
6/10 一般
Daniel
2024年04月21日
满意:清洁度
不满意:员工和服务
Booked standard room on Expedia. Hotel was empty. The room was likely the lowest level in the hotel. Front desk staff worked hard to express their rude local distain for an out of town skier guest. It merits mention that there is a $56 resort fee, which is high by most hotel standards. The absence of any amenities reveals the true rationale behind the fee. I suppose when all you have to offer is location without a smile, the “why” is never important.
Daniel
2024 年 4 月入住 1 晚
10/10 超赞
Denise
2024年04月20日
Denise
2024 年 4 月入住 1 晚
6/10 一般
Jeremy,San Jose
与家人及幼儿出行
2024年04月5日
满意:清洁度
Its value is low. too much cash for too little. Everything is tedious v easy.