2/10 糟糕
Vanessa
与家人及幼儿出行
2024年05月30日
不满意：清洁度、员工和服务、服务设施、住宿条件和设施
This is by far the worst hotel state I have ever had in my life. It’s hard to believe this is a Wyndham property Because as soon as you arrive, it is covered in filth and workers doing construction on the building. We asked the front desk why we were not advised or why it was not listed on the website that the hotel is under construction, and the front desk lady said she doesn’t know why and she has asked her manager the same question. The floors were covered in stains and the next morning the elevator to go up to our room was out of order. Elevator stayed out of order until we left two days later. We had to walk up and down the stairs for the rest of our stay carrying a baby and all of our things because of the elevator. The stairs were filled with water which I took, and anyone can slip which I won’t be surprised if it happens soon. The people staying here are extremely sketchy, and one of the rooms had a door open with two people that looked to be in a hospice situation, laying in the hotel room with a strong odor coming out of that room and a nurse sitting by the door. Rarely, but I am truly trying to protect peoples money and safety leaving this here because we were truly scared for our lives and had to go. Highly recommend you run this place as fast as you can in the opposite direction as especially if you have kids this place is not safe and they also have outlets that are rigged and do not have proper covers on them so it is a huge safety hazard for small children.
Vanessa
2024 年 5 月入住 2 晚