Ratings based on 176 Verified Reviews

3.9 out of 5
95% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia 亿客行 Verified Reviews
5 out of 5
by A verified traveler

Posted Jun 3, 2024 on Expedia
The swimming pool was so nice
4 out of 5
by A verified traveler

Posted May 6, 2024 on Expedia
Nice pool, room very average
5 out of 5
by A verified traveler from York

Posted Apr 9, 2024 on Expedia
Amaxing property with very friendly staff and activities. Rooms are very nice and really enjoyed the Alice in Wonderland theme
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 29, 2024 on Expedia
4 out of 5
by A verified traveler

This traveler left a rating score only Posted Jan 10, 2024 on Expedia
3 out of 5
by A verified traveler

Posted Jan 10, 2024 on Expedia
Unfortunately this is a beach club and the music is very VERY loud if you are trying to get to sleep. This was not clear at time of booking, it’s a shame because the hotel was fine in all other aspects
3 out of 5
by A verified traveler

Posted Jun 5, 2023 on Expedia
Location and rooms good but the restaurant service was very poor.
1 out of 5
by A verified traveler

Filthy hotel with vile customer service

Posted May 23, 2023 on Hotels
The place is filthy, stains, mould and dirt everywhere! The place is depressing, needs a major update and deep clean. The room is small, dirty and not sound proofed. The bed is comfortable thankfully. The pool has several dead bugs floating around, nobody is swimming in it. The beach cabanas are our escape from this dump. Breakfast was really poor, poorly cooked and barely warm! We requested hand-towels for the room which were missing and it arrived stinking of cigarettes. We are in shock how terrible this place is…it’s definitely not worthy of a 4 star or the price that we’ve paid for a 3 night stay. Avoid avoid avoid!!!
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Mar 4, 2023 on Hotels
3 out of 5
by A verified traveler

Posted Jan 7, 2023 on CheapTickets
The staff is very friendly, but for activities, unless u drink, swim, ride a jet ski, or parasail, there aren't any activities! The restaurant has a small menu, and the prices a bit high. The rooms are comfortable, but no hand towels in the bathroom. The chairs outside the room and on the back patio are very uncomfortable with no cushions. The TV has no channel guide to let you know what is on each channel.
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