评分基于 10,849 条真实点评
3.9 客房清洁度
3.8 服务和员工
4.0 客房舒适度
3.8 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年5月2日 发布在：Expedia
The shower room has no door, the water is all in the bathroom, I feel unsafe, the door is not soundproof, I can hear the door of the next room open, I thought someone opened their door
酒店管理层的评论
2024年5月2日，回复：酒店管理层 John
Thank you for taking the time to let us know of your experience with us. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
用户：真实旅客
发布日期：2024年4月24日 发布在：Expedia
Room not clean. You see hair on the floor in the bathroom . When we first walked into the bathroom
酒店管理层的评论
2024年4月24日，回复：酒店管理层 ALM
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
用户：真实旅客
发布日期：2024年4月9日 发布在：Expedia
good
酒店管理层的评论
2024年4月9日，回复：酒店管理层 John
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
用户：真实旅客
发布日期：2024年4月2日 发布在：Expedia
酒店管理层的评论
2024年4月7日，回复：酒店管理层 Doug
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
用户：真实旅客
发布日期：2024年2月26日 发布在：Expedia
Very bad, and the service attitude of the premises is very bad.
酒店管理层的评论
2024年2月26日，回复：酒店管理层 Latrice
Hello, I would like to thank you for taking the time to provide feedback about the experience you had during your stay. Guest satisfaction is our number one priority. We’re sorry you were disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day.
用户：真实旅客
发布日期：2024年2月9日 发布在：Expedia
Baths and services is so good
酒店管理层的评论
2024年2月9日，回复：酒店管理层 Christina Banks
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We are always working to improve our property and the guest experience. We look forward to welcoming you back on your next visit!
用户：真实旅客
Not that clean, even found hairs on towel.
发布日期：2024年1月31日 发布在：HotelsConvenient to Caesar Forum, normal room not in new condition. Not clean enough.
酒店管理层的评论
2024年1月31日，回复：酒店管理层 John
Thank you for taking the time to share your thoughts. Please know that we are working to resolve the challenges you faced. Guest satisfaction is our number one priority.
用户：真实旅客
发布日期：2024年1月18日 发布在：Hotels
酒店管理层的评论
2024年1月19日，回复：酒店管理层 Kimberly
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
用户：真实旅客
发布日期：2024年1月11日 发布在：Hotels
酒店管理层的评论
2024年1月11日，回复：酒店管理层 James
We are happy to hear that you enjoyed your stay with us! Guest satisfaction is our number one priority. We look forward to welcoming you back on your next visit!
用户：真实旅客
发布日期：2023年11月24日 发布在：Expedia
As F1 event is happening, so I guess some of corridor is blocked because of risk management. So the path is not striaghtforward and we have to walk much more.
By the way, hotel is good and staff is kindness and always smile.
酒店管理层的评论
2023年11月29日，回复：酒店管理层 Latrice
"Hello, I would like to thank you for taking the time to express your comments concerning your visit. Guest satisfaction is our number one priority. We’re sorry you were disappointed with your stay. We are working hard daily to improve the Hotel/Casino so that our guest can have a fantastic experience. Please have a great day."
