We usually love staying at Hampton Inns but this location, while convenient to stores and restaurants, is in need of a refresh. The hot tub and elevators were out of order, carpets dirty and furniture stained and worn looking. The rooms were not sound proof at all and we could hear guests walking around above us and up and down the stairs all night. However, the staff was always friendly and accommodating.
Jodi
2024 年 5 月入住 3 晚
4/10 很差
Clint
与配偶出行
2024年05月20日
不满意:清洁度、员工和服务、住宿条件和设施
The spa was broke, the tv remote would not work and the staff made me go seek remedy instead of coming to me, the elevator was broke, the hallways and stairs are filthy- a huge disappointment. Nowhere an 8.8 as stated on the website. The only thing decent was the breakfast. Will not stay there again.
Clint
2024 年 5 月入住 1 晚
6/10 一般
Ryan
2024年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Ryan
2024 年 5 月入住 2 晚
8/10 还可以
Belinda
2024年05月19日
满意:清洁度、员工和服务、住宿条件和设施
Belinda
2024 年 5 月入住 2 晚
4/10 很差
Camilla
与家人及幼儿出行, 与家人出行, 与配偶出行
2024年05月12日
不满意:清洁度、员工和服务、住宿条件和设施
We stood there for 10 minutes waiting on someone to check us in. Finally someone showed up and she didn’t even say hi and looked super annoyed that we were there. The room looked clean at first glance but then I stepped on a sticky spot on the carpet that was badly stained. We decided to check out the pool and the hot tub was pretty dirty as well, and looks like it needed maintenance. It wasn’t very hot either.
Camilla
2024 年 5 月入住 1 晚
2/10 糟糕
Karen
与家人出行
2024年05月10日
满意:清洁度
不满意:住宿条件和设施,服务设施
I'm 74 with 6 months into a new knee. The elevator was broken they put us on the third floor. Our stay was 4 nights. I asked several times for a lower floor. I was there to take my grand daughter back and forth to a dance convention so we had to use the stairs several times a day. It's been 6 days since we were there and my knee is still killing me. To top it off the pool was closed so I had nothing to do all day. It was awful and I am not one to complain. I think we should have been informed when we booked the stay. I had a choice between two hotels and chose Hampton because I have had good experience in the past. What a miserable trip
Karen
2024 年 5 月入住 4 晚
10/10 超赞
Pamela,Yucaipa
与家人出行, 带宠物出行
2024年05月5日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The front desk gal was very friendly and helpful. Beds are comfy. Cookies are yummy. Only inconvenience was the elevator was broken.
Pamela
2024 年 5 月入住 1 晚
10/10 超赞
Bruce
与配偶出行
2024年05月1日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Just far enough from the freeway to be in a very appealing location as indicated in the question above.