If the room can be more clean would be better, the floor is not cleaned everyday.
S W Barbara
2023 年 4 月入住 5 晚
8/10 还可以
真实旅客
2022年08月7日
满意:清洁度、员工和服务、住宿条件和设施
Hot in room
The air conditioning in my room was not good. No cool wind came out, it made my room hot all the time. Im not sure if it’s centrally controlled.
真实旅客
2022 年 7 月入住 5 晚
6/10 一般
TSUNG-HUA
商务旅客
2019年11月22日
不满意:清洁度
TSUNG-HUA
2019 年 11 月入住 3 晚
8/10 还可以
Johannes
与家人出行
2024年05月28日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Good location in the middle of the city.
Johannes
2024 年 5 月入住 2 晚
10/10 超赞
Chris
2024年05月26日
Chris
2024 年 5 月入住 1 晚
6/10 一般
Neil
与配偶出行
2024年05月17日
不满意:住宿条件和设施,服务设施
There is refurbishment but regardless the entry area is uninspiring. The car park is impractical. The gym area is accessed from the lobby, it’s stark and not welcoming ( unstaffed). There used to be a swimming pool, sauna/ steam room which has gone. It’s handy for being near the city centre which is its redeeming feature
Neil
2024 年 5 月入住 1 晚
2/10 糟糕
Eric
2024年05月13日
不满意:员工和服务
I was promised by the person who checked me and again by the person who checked he out that I would be copied into an email to their accounts department. Neither one did.
I had no confirmation of booking due to an unused email address that Expedia has. As a result I was double booked. All I asked was for a credit from the hotel as I will be staying in Leeds 15-20 nights per year. I will not be staying at the Hilton in Leeds now and I won’t use Expedia.
The lack of refund or credit is a problem, the bad smell in the lobby is an issue that the hotel must sort. Both of those are understandable. What is unacceptable is that no one replied to me on my correct email address from Hilton or Expedia after I gave it over and over again! I feel abused by two previously trusted brands.
Ericohalleran@yahoo.co.uk. .
Eric
2024 年 4 月入住 1 晚
4/10 很差
Venkatesh Babu
商务旅客
2024年04月18日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Noisy vent in room 628!
Venkatesh Babu
2024 年 4 月入住 1 晚
8/10 还可以
Eliot
与家人出行
2024年04月13日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Room was fine only issue was the car park, don’t go in there if you’re not a confident driver because it’s extremely tight