评分基于 990 条真实点评
4.1 客房清洁度
4.2 服务和员工
4.0 客房舒适度
3.8 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客 来自：evergreen
发布日期：2024年6月1日 发布在：Expedia
The property was well maintained
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Moani
We appreciate you taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time here at the resort and we hope you were able to take in all the hidden treasures Kauai has to offer. We would love to host you again in the nearby future!Me ke aloha pumehana(With warm regards)
用户：真实旅客 来自：evergreen
发布日期：2024年6月1日 发布在：Expedia
The staff was very friendly and helpful. Dennis always went above and beyond with helpful information.
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Moani
We appreciate you taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to relax & soak up all the hidden treasures Kauai has to offer. Mahalo Nui Loa!
用户：真实旅客
发布日期：2024年6月1日 发布在：Expedia
1) The property is close to airport but that is pretty far from the main tourist attractions. It should be fine given you have to drive anywhere anyway. 2) It is dated and you can see the age from the unattended details of the building. 3) don’t expect much service. The Conciege is there from 10 to 5. The people at the door didn’t offer to help with luggage, and the formal dining restaurant is expensive for lousy food. 4) the water is very rough. You can’t swim at the beach. 5) the king size ocean room doesn’t have much of ocean view. 6) resort fee is $30 and parking is $30 too. Both are not included in the Expedia charge. If I had known, I would not have stayed here. Quite a regrettable decision honestly.
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Moani
Mahalo for staying at Outrigger Kauai Beach Resort & Spa and providing your valuable feedback. We apologize for the service failures you experienced. Our hosts strive to provide a warm and welcoming home to all of our guest and we have addressed your specific comments to our team. Your constructive feedback is a great tool for us to identify and improve on the areas you have mentioned. It is our sincere optimism to provide a much better experience on your next visit. Me ke aloha pumehana(With warm regards)
用户：真实旅客
发布日期：2024年5月30日 发布在：Expedia
Very clean and friendly staff close to airport the 29 a day for parking is terrible way to high
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Moani
Mahalo for taking the time to share your recent experience at Outrigger Kauai Beach Resort and Spa. Your feedback is a great tool for us to identify and improve on the areas you have mentioned. We hope that you will give us the privilege to serve you in the future. Mahalo Nui Loa!
用户：真实旅客
发布日期：2024年5月29日 发布在：Expedia
Beautiful Views
酒店管理层的评论
2024年6月2日，回复：酒店管理层 Moani
We appreciate you taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to take in all the serene beauty that The Garden Isle has to offer!Me ke aloha pumehana(With warm regards)
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
Staff was pretty rude - they initially gave us a room that wasn't cleaned at all, with pillows and comforter strewn about and then gave us a room with a completely obstructed view of the ocean (construction blockage). Overall, would not recommend.
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Jodi
Aloha Su,Mahalo for taking the time to share your honest feedback, Ms. Wang. We are sorry to hear your stay did not meet up to your expectations. We always strive to provide exceptional hospitality to all of our guests, and we truly apologize for your experience.Your feedback for improvement has been shared with the rest of our team. Mahalo Nui Loa,Jodi Hashimoto
用户：真实旅客
发布日期：2024年5月28日 发布在：Expedia
酒店管理层的评论
2024年5月30日，回复：酒店管理层 CS
Thank you for choosing to stay at the OUTRIGGER Kauai Beach Resort and Spa. We thank you for your returned Survey.Mahalo
用户：真实旅客 来自：Petaluma
发布日期：2024年5月28日 发布在：Expedia
Property was perfect for us. Not a 5 star but clean and staff very friendly. Ocean front property, nice pools.
酒店管理层的评论
2024年6月1日，回复：酒店管理层 Moani
Mahalo for taking the time to share your recent experience at Outrigger Kauai Beach Resort and Spa. Your feedback is a great tool for us to identify and improve on the areas you have mentioned. We hope that you will give us the privilege to serve you in the future. Mahalo Nui Loa!
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
As expected. Well located. Nice clean and large room. Good and mellow staff. Beach was very nice. The pools were not too crowded and one had a slide!
酒店管理层的评论
2024年5月28日，回复：酒店管理层 Moani
We appreciate you taking the time to share your feedback regarding your recent stay. We are delighted to know you enjoyed your time at the resort and we hope you were able to enjoy all the hidden treasures The Garden Isle has to offer. Mahalo Nui Loa!
用户：真实旅客
发布日期：2024年5月27日 发布在：Expedia
This is very convenient from the airport. Property is beautiful. I’ve stayed here 3 times and it doesn’t disappoint.
酒店管理层的评论
2024年5月27日，回复：酒店管理层 Jodi
Aloha Jaylene,Sincere mahalo for taking the time to provide valuable feedback on your recent stay.The reviews are used to address any issues and also to recognize great performance.We look forward to your future stays with us, and mahalo for completing the review. Mahalo Nui Loa,Jodi
