I had bad experience via booking hotel.com for this hotel. I had made remark higher floor, quiet room, but the room had been arranged to ground floor but hotel name it room number 2xx. I asked the hotel front desk and they reply said they did not received the remark that marked and I called the hotel.com center and waiting over 15 minutes for a man to pick up the line and that man told me he will call me back later. But up to date I still not received call back and the room arranged... nothing changed. The hotel asked me to paid €50 per night to upgrade at only the last date. It seems meaningless!
Overall, this hotel everything is good, especially for dinner at top floor.
真实旅客
2017 年 10 月入住 3 晚
10/10 超赞
Gill
与家人出行
2024年05月26日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent hotel, very clean and fabulous breakfast.
Gill
2024 年 5 月入住 3 晚
10/10 超赞
Ingrid
与配偶出行
2024年05月22日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Great hotel in Lisbon for the artsy, cool atmosphere inspired by a famous local poet. Their restaurant is to die for and the service was great.
Ingrid
2024 年 5 月入住 3 晚
8/10 还可以
Reid
与家人出行
2024年05月17日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice and very personal staff
Reid
2024 年 5 月入住 4 晚
10/10 超赞
EDILBERTO
与配偶出行
2024年05月16日
满意:清洁度、服务设施、住宿条件和设施
It was centrally located.
EDILBERTO
2024 年 5 月入住 2 晚
10/10 超赞
Erik
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location with parking inside ! Staff are very nice and friendly
Erik
2024 年 5 月入住 3 晚
10/10 超赞
Peggy
与家人出行, 团体旅客
2024年05月15日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We had a great experience staying at this hotel. We especially appreciated the employee, Yasoja. He greeted us each time, helped us with anything we needed.