The staff and building are amazing. Have stayed a couple of times now and it has a lovely quality.
Food is delicious and it is walkable to shopping and other attractions. Would highly recommend
Janet
2024 年 5 月入住 3 晚
10/10 超赞
Brian
2024年05月29日
满意:清洁度、员工和服务、住宿条件和设施
It was great to see such a historic building converted into the hotel.
Brian
2024 年 5 月入住 1 晚
10/10 超赞
Derrick
与家人出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was absolutely beautiful
Derrick
2024 年 5 月入住 2 晚
8/10 还可以
Kirandeep
与配偶出行
2024年05月27日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Nice hotel and looks lovely inside. Unfortunately swimming pool and sauna was not available as it was fully booked and there is an additional cost to use this
Kirandeep
2024 年 5 月入住 1 晚
6/10 一般
sarah
团体旅客
2024年05月16日
满意:员工和服务,清洁度
不满意:服务设施
Feel like this was a missed opportunity at a great hotel! The room was clean but lacked any amenities, additional touches and attention to detail. No room service or details of hotel facilities and also no personal care items that would normally be found in a 5 star hotel. The room layout was such that due to the full length window facing 3 other rooms with the same layout we felt unable to have the curtains open for the 2 nights as you are totally overlooked! Again attention to detail showed that our curtains had rips in the lining that let in light. No vanity mirror at the desk meant I had to sit cross legged on the floor to get ready for the day. I asked at reception for a mirror and unfortunately this was not available. The complimentary bathrobes to use seemed ok but my pocket had a rip/hole in it. The first night we had one brand of water in the room and the second nights the cans were a different brand and were dented and dirty, so much so we didn’t touch them. The use of the swimming pool was an additional £50 per person that we unfortunately had not noted when booking the hotel and felt a little aggrieved to pay the extra so cannot comment on that. The hotel and building is beautiful but lacks the touches that make it 5 star and there are other hotels in the area that offer more for less money. Massive shame and a missed opportunity.
sarah
2024 年 5 月入住 2 晚
10/10 超赞
Lauren
与配偶出行
2024年05月10日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Friendly staff, the room we had was comfortable and cozy. We traveled far to stay here and throughly enjoyed our stay!