评分基于 18 条真实点评
4.2 客房清洁度
3.5 客房舒适度
3.9 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
So terrible!
发布日期：2023年12月1日 发布在：HotelsOverall, highly not recommended! First of all, there was no one to help us in the contact section. Although there was contact information, we gave the wrong password to the apartment and still couldn't solve it after calling. In the end, we had to rely on ourselves to solve the problem. Next, many things inside the house were damaged. The towel heater in the master bedroom bathroom was broken. The elevator was broken for 5 nights after staying for 6 nights. I sent the same message but no one came to help repair it. Therefore, I do not recommend this apartment, except for the hardware. Outside of the equipment, the contact department is completely unable to assist. Please consider booking with this company carefully, you will regret it!
整體而言，非常不推薦！首先，在聯絡部分完全沒有人可以協助我們，雖然有聯絡資訊，但給公寓錯密碼，打過去仍然無法解決，最後是靠著自己才解決。再來，房子內部很多東西損壞，主臥浴室毛巾暖氣壞掉，電梯住了6晚，壞掉了5晚，一樣傳訊息根本都沒有人來協助修理，所以非常不推薦這家公寓，除了硬體設備外，聯絡部分完全無法協助，請警慎考慮訂這家，你會後悔！
酒店管理层的评论
2023年12月5日，回复：酒店管理层 City Living London
Thank you for the review Fang . We do appreciate all guests’ comments as is helping us to improve our service and standards. I know the team take pride to prepare the arrivals for our guests.But in this occasion, we have missed it . Sorry about the lift and towels rail, we have contacted our contactors, and we are in process of fixing in it. Thank you for your time and review. City Living London
用户：真实旅客
发布日期：2023年11月24日 发布在：Expedia
酒店管理层的评论
2023年11月28日，回复：酒店管理层 City Living London
Thank you for staying with City Living London and hope you will Visit London Soon
用户：真实旅客
发布日期：2023年10月19日 发布在：Expedia
Great apartment with great views! Exactly as described.
(There is a bit of a leak/drip above the window in the living room that need attention)
酒店管理层的评论
2023年10月30日，回复：酒店管理层 City Living London
Thank you for the review. We are glad to hear that the apartment has great views and is exactly as described. Thank you for your comments we have taken on board and we will fix it.
用户：真实旅客
发布日期：2023年10月10日 发布在：Hotels
酒店管理层的评论
2023年10月11日，回复：酒店管理层 City Living team
Thank you for the view Kiril.
用户：真实旅客
发布日期：2023年8月24日 发布在：Expedia
酒店管理层的评论
2023年8月25日，回复：酒店管理层 Reservation Team
Thank you for your time and the review!
用户：真实旅客
Easy and affordable
发布日期：2023年7月26日 发布在：HotelsPerfect location and modern
酒店管理层的评论
2023年7月26日，回复：酒店管理层 Reservation Team.
•Thank you for your amazing review. We are glad to hear that the place is centrally and well located. Looking forward to welcoming you back to City Living. Reservation Team.
用户：真实旅客
发布日期：2023年3月27日 发布在：Expedia
酒店管理层的评论
2023年4月18日，回复：酒店管理层 Reservation Team
Thank you for your time and review!Hopefully you will Visit London Soon !
用户：真实旅客
Good!
发布日期：2023年3月3日 发布在：Hotels1.위치
히드로 공항에서 엘리자베스 라인을 타면 한번에 패링던 역에 도착합니다. 역에서 나와 10분 정도 걸어가면 보라색의 현관문을 만나게 됩니다. 찾기도 아주 쉬웠습니다.
2.내부
사이트에 나와있는 사진과 거의 같습니다. 침실 2개에 화장실 2개. 조리용품이 구비되어 있는 부엌과 거실 그리고 6인용 식탁까지. 아파트먼트 그 자체였습니다. 청소도 잘 되어 있었습니다. 욕실의 수압도 아주 좋았구요. 겨울이라 라디에이터를 켰는데 금방 따뜻해져서 전혀 춥지 않았습니다. 난방도 좋았고 이중창문이라 방음도 잘 되었습니다. 침대랑 베개도 아주 편했습니다. 수건도 5일 동안 쓸만큼 넉넉하게 준비되어 있었습니다.
3.교통
가까운 곳에 버스 정류장도 있고 패링던 역도 10분이면 갈 수 있습니다. 시내에서 그리 멀지 않은 곳이라 다니는데 전혀 불편함이 없었습니다.
4.마트
테스코 익스프레스와 세인즈베리가 있어서 아주 좋았습니다. 먹을거리들을 잔뜩 사서 호텔에서 만들어 먹었습니다. 물론, 펍이나 패스트푸드점도 근처에 있습니다.
5.치안
저녁에 다닐때도 조용하고 괜찮았습니다. 너무 늦게 다니지는 않아서 잘 모르겠지만, 전반적으로 안전했습니다.
6.전체적으로 아주 좋은 숙소였습니다. 특히 4인 가족이 머물기에는 더할나위 없는 숙소입니다. 다음에 런던에 오게 되면 다시 머물고 싶은 곳입니다.
酒店管理层的评论
2023年3月10日，回复：酒店管理层 Reservation Team
Thank you for your Review Jae. We are happy to see that you had an amazing experience at our property. Hope you will visit London soon and you will book with City Living Properties.
用户：真实旅客
发布日期：2022年12月26日 发布在：Expedia
Location and surrounding is decent where it is 7mins walk.
Overall, the unit that I have booked is at level 4 south unit where there are catered for 5 pax with 1 toilet only which is challenging for 5 pax.
Feedback of the unit needs to be checked to ensure it is working condition such as faulty lamp in the living room and water leaking in the living room near the window due to raining.
Biggest frustration is only mode of communication is through messaging and can you imagine I need to purchase my own toilet paper as there is no physical personnel around for help.
Another incident is the alarm triggered in the night as not sure what was the triggered. Ended up, I went down to the alarm panel to do my own reset. I would expect some in-charged personnel to attend whenever help or alarm is triggered.
In summary, lack of physical personnel onsite is the biggest concern to all issue raised.
酒店管理层的评论
2023年2月1日，回复：酒店管理层 Reservation Team
Hello Tommy thank you for the review. We do appreciate all guests comments as this it will help us to improve our standards and service . On the check in instructions we advise if you have any issues you can contact us via what's up or via messages and i have have checked we do not have any requests from you. If we will know about any issues that you had in the flat we will help you . Also we provide 5 toilet rolls, under the sink in the bathroom is a cabinet and there is another 4 rolls of toilet paper. Thank you for staying with us. Hope you will visit London Soon!
用户：真实旅客
发布日期：2022年12月19日 发布在：Hotels
酒店管理层的评论
2022年12月20日，回复：酒店管理层 Reservation Team
Thank you for the amazing review! We are glad that you have enjoyed your stay! Looking forward to welcome you back to City Living Properties.
