Totally rubbish. Very dirty. Smelly blanket. Dirty pillow. Dirty floor. Worst hotel ( I have tried more than 20 before in different parts of the world including HK / Germany / Finland / France and etc ). Request for refunding immediately.
Wai Tung Mario
10/10 超赞
WAI TAK
2024年01月25日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
WAI TAK
2024 年 1 月入住 6 晚
10/10 超赞
Bolin
与家人出行
2023年10月9日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
good
Bolin
2023 年 10 月入住 2 晚
8/10 还可以
真实旅客
与家人出行
2023年07月23日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
真实旅客
2023 年 7 月入住 1 晚
6/10 一般
Grace
与家人出行
2023年07月10日
满意:住宿条件和设施,清洁度
出行方便,房間有煮食工具非常好!唯一洗手間沐浴花灑出水實在難用,水非常小!
Grace
2023 年 7 月入住 3 晚
8/10 还可以
Pik Ki
2023年05月11日
Pik Ki
2023 年 5 月入住 4 晚
10/10 超赞
Ho Man
与配偶出行, 团体旅客, 商务旅客
2023年02月25日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
This was my second time stay in this hotel, and I will still choose to stay in this hotel for my next trip in London again. All the staffs were very friendly and helpful, and the room is clean and I got everything I needed. However, I do notice the room decorations start to age and may need some renovations/ maintenance.
Ho Man
2023 年 2 月入住 3 晚
8/10 还可以
Wai Fun
与家人出行
2023年01月22日
满意:清洁度、员工和服务、住宿条件和设施
Wai Fun
2023 年 1 月入住 1 晚
4/10 很差
Mandy
与家人出行
2021年12月28日
不满意:住宿条件和设施,清洁度
Not satisfied have dirt on beds
Mandy
2021 年 12 月入住 2 晚
6/10 一般
Claudia
与家人出行
2024年04月24日
满意:住宿条件和设施
不满意:服务设施
We had a decent stay and as someone who has travelled frequently, I am surprised it is considered a 4 star hotel. I would think 3 star at best. The first noticeable thing was the smell of the room. Our suite had 2 rooms and bathroom separately. There was a urine/public bathroom smell that lingered no matter if we closed the doors to each room. From a 4 star hotel you would expect the bare minimum of amenties such as disposable tooth brush/combs/razors/qtips… there were only a shower gel set (body/shampoo/conditioner). The room key cards are reused (obviously) but they were kind of dirty and sticky. The staff and service were average to below- our room did not have a phone so we would have to go downstairs to ask for things. When we would use the luggage storage service - its the small things of making you do it all yourself and not helping with our bags ( we had elderly people)
The location is convenient- walkable to many attractions but it was the small things that made it 2.5/3 stars at best.