4/10 很差
Cheuk Yu
团体旅客
2023年07月5日
满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Pro:
1. the location is very good (few minutes away from the central line)
2. the staff are friendly.
Con:
1. the staff is not always reachable (Try to contact the front desk around from 1900 to 2000, but no one answer the phone) and difficult to reach (the phone number in Google map is not the front desk’s number)
2. we booked a room for two people but they only offered one key.
3. The bathroom is very tiny, cannot even turn around
4. The bathroom use motion detector switches, therefore it is possible that the light would turn off itself when you are still using the bathroom or the light would no turn on when you enter
5. The bathroom is a little bit dirty, there are mould.
6. The bathroom has no place to hold your clean clothes or towels, there is no hook or handle.
7. The room is not fully clean when I first moved in, there is water in the kettle, there is hair on the bed, there is rubbish beside the bin
8. The Wi-Fi service is horrible, it is not stable, you may disconnect when you are using it and sometimes you cannot even found it.
9. The room is a little bit small, cannot fully open my suitcase.
10. The TV is a 24 inches monitor with cable which does not fit the description in their website.
11. The sheets, quilts, pillows, all the bedding have stains on it, not so sure they are clean or not.
12. Even the sign on the door is not stick accurately
13. The room is a little bit noisy, loud music would be played by neighbour at night (and you cannot find staff to solve t
Cheuk Yu
2023 年 6 月入住 10 晚