1. Staff are a bit robotic or maybe their work is too routine?
2. Complimentary breakfast is available, of course don't expect something fancy but it's free anyways
3. Wifi network is open
4. There is one Sainsbury's with only 30sec walk
5. Subway station is next to Sainsbury's so it's only like less than 1hour to go to/from the airport!
6. There is no elevator so it would be a big problem if you carry big bags, heard it's £2 for each carriage
The Hostel is near Bayswater undergound station, just (2mins walk), Queensway Station (5mins). There are shops to fulfill your needs.
But the staff there were not very nice ( especially the night shift staff).
Overall is fine
Wasn't sure what to expect from a hostel. Linen was clean, bed was fine if a bit small. Got unlucky with room mates - top bunk snored loudly, and when they moved the whole bed frame (including bottom bunks) shook. Shower was cramped and tiny; I didn't end up using it. It may just be that I'm not cut out for hostels though!