评分基于 373 条真实点评
4.1 客房清洁度
4.0 服务和员工
4.2 客房舒适度
3.9 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2019年4月20日 发布在：Expedia
用户：真实旅客
发布日期：2014年12月25日 发布在：Hotels
用户：crystal
发布日期：2014年6月23日 发布在：Hotels
用户：真实旅客
发布日期：2013年12月19日 发布在：Hotels
用户：Wang
发布日期：2013年6月3日 发布在：Hotels
用户：真实旅客
发布日期：2013年1月30日 发布在：Hotels
用户：真实旅客
发布日期：2024年5月16日 发布在：Expedia
le hace falta una buena renovación. Ventanas no aisladas entre otros
用户：真实旅客
发布日期：2024年3月29日 发布在：Expedia
Not good maintenance
酒店管理层的评论
2024年3月30日，回复：酒店管理层 The Park Tower Knightsbridge
Dear Rodolfo,Thank you for taking the time to let us know about your experience while staying with us. Your experience of your stay with us was below your standard.Providing the highest level of hospitality is our number one priority and I sincerely apologize for failing to meet your expectations. I have shared your feedback with the leadership team to ensure the necessary guidelines are in place and reviewed to prevent from occurring in the future.I hope you choose to stay with us again when your travels bring you back to the area.RegardsThe Park Tower Knightsbridge
用户：真实旅客
wembley trip
发布日期：2024年2月26日 发布在：HotelsDifficult to park car underneath
No spaces, has become a carwash.
Second Lower car park
floor is now closed to private parking.
Had to grovel with attendant to move some cones to allow me to park car.
Lift from car park to hotel Broken and out of use, so had to drag suitcase up and down 3 flight of very narrow stairs.
2 security come and knock on you door at 11.45 am to see if you are ready for checkout, a bit intimidating and not needed.
Room has flaking paint on window frames.
Shower did not work, thermostatic control permanent on boiling hot water, reception advised.
Definitely not 5 star hotel
have stayed here many times in the past because of Location
酒店管理层的评论
2024年2月27日，回复：酒店管理层 Front Office Team
Thank you for taking the time to share your feedback regarding your recent stay at The Park Tower Hotel Knightsbridge. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.We strive to provide all of our guests with exceptional service and accommodations, and it's disheartening to hear that we fell short of meeting your expectations. Please know that your feedback is invaluable to us, as it helps us identify areas where we can improve and enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future and provide you with the exceptional stay that you deserve.
用户：真实旅客
发布日期：2024年1月17日 发布在：Hotels
酒店管理层的评论
2024年1月20日，回复：酒店管理层 Karan
Dear Mr. Sultan,On behalf of the entire hotel team, I want to thank you for sharing your experience.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with all the departments as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.Regards
