Ratings based on 132 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler from Stratford
Posted Apr 30, 2024 on Expedia
Superior staff and service
by A verified traveler
Posted Dec 7, 2023 on Expedia
by A verified traveler
Posted Jul 7, 2023 on Expedia
Superb!! The staff are incredible and made our return journey seamless.. they are so welcoming and very attentive. The hotel is a perfect location especially as we went to see a concert in Hyde Park! It’s a gem of a hotel right in the heart of London…
by A verified traveler
Posted May 10, 2023 on Expedia
Excellent hotel! Excellent staff and rooms!
by A verified traveler
Posted Mar 27, 2023 on Hotels
by A verified traveler
Posted Dec 13, 2022 on Hotels
by A verified traveler
Posted Nov 11, 2022 on Expedia
Gracious service Friendly respectful staff Intimate hotel that made us feel special
by A verified traveler
Posted Oct 13, 2022 on Expedia
Staff was great, property was great, location was great, and honestly, for what you get compared to the competition, its reasonably priced. Highly recommend.
by A verified traveler
Posted Jun 17, 2022 on Expedia
The staff at this property were heaven! I had a traveling snafu, and they handled everything perfectly. Would recommend to anyone looking for a boutique and bespoke experience. Lovely is an understatement -- the staff are all top-notch and I'll be back. Truly appreciate the attentiveness and warmth. xx
by A verified traveler
Posted Dec 11, 2021 on Expedia
