If you want to be close to the popular areas like Soho, Chinatown, Oxford Street or near Harrods, this is perfect. It’s right on top of Leicester Square. However, the street noise from the performers were nonstop under my window so between that and the music from the nearby clubs it did not stop until 5 AM. I read something about this, but I am usually up late. I thought it wouldn’t be a big deal but it gave me a headache every day. Had lil interaction with the staff they were ok. Room was a good size. It was just the noise.