It was a terrible experience. My friend and I stayed for four fays during our trip in London. I booked a double room. I didn't expect much when I booked the hotel with a rather inexpensive price. Them, I was checked in with Room 57 which is in the basement and doesn't even have an indication number on the plate which usually is visible to the guests right after you're stepping out the elevator. The room assigned to us has no telephone, a dungeon-like bathroom which has no separation of the shower and toilet. More, the space of the room is so small that I cannot even open my luggage!!! And the room is located next to an exhaustion hose. And it doesn't have a wifi nor cell reception in the room. So, we are blocked from the outside world whilst we were in the room.
I had bare the environment for two night until I asked for a replacement of room. The staff of the room changed the room promptly after I asked. I suspected that they knew what is going on when I mentioned ROOM 57.
It was the worst experience ever!!! We were fooled by the photos provided on the website.
King Hang
2018 年 6 月入住 4 晚
8/10 还可以
Chris,Beijing
2017年11月29日
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Fair price and can come back again
Two tips:
1. If you are not young, walking from Metro to the hotel is little far.
2. Breakfast is too simple, it can be little more.
Sencilla pero tienenlo necesario, limpia y lo que me gustó es que siempre hay gente en la recepción las 24 hrs….hay servicio a la habitación….super recomendable….con gusto regresaría.
ANA MIRIAM
2024 年 5 月入住 3 晚
8/10 还可以
Eric
与配偶出行
2024年05月29日
满意:员工和服务,清洁度
For a couple young travelers, it was just what we needed, safe and cute in its way. Other travelers looking for a good London hotel, the pictures didn’t match what the room looked like and the furniture was moderately frayed.