评分基于 2,234 条真实点评
4.5 客房清洁度
4.3 服务和员工
4.4 客房舒适度
4.4 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年2月16日 发布在：Hotels
very good
airport shuttle is available 24 hours
酒店管理层的评论
2024年2月17日，回复：酒店管理层 Hotel Guest Relations Team
Dear Guest, We are incredibly pleased you enjoyed your stay with us at Los Angeles Airport Marriott and that we could be a part of making your visit so memorable. It is a pleasure to read your review complimenting our shuttle service, and we are glad it worked well for you! Thank you for being our guest. We hope to be your first choice every time you visit Los Angeles.Kindest regards,Hotel Guest Relations Team
用户：真实旅客
发布日期：2023年12月4日 发布在：Expedia
員工非常有善
地方很整潔
享用了gym room
整體非常舒適, 滿意
酒店管理层的评论
2023年12月9日，回复：酒店管理层 Hotel Guest Relations Team
Dear YIN CHI, Thank you for being our guest at Los Angeles Airport Marriott. Maintaining a clean and comfortable space is our top priority, and we're thrilled that it left a positive impression on your stay. Our team members always strive to provide the best service possible, and when our valued guests recognize this, it means the world to us. It also delighted us to know that you liked our many valued amenities, especially the fitness center. We appreciate the review and look forward to having you as our guest again.Kindest regards,Hotel Guest Relations Team
用户：真实旅客
发布日期：2023年7月26日 发布在：Expedia
The high-end hotel introduced free Wi-Fi. When I arrived at the hotel, I asked the front desk and said that there was a charge. At the bottom of the hotel introduction, I saw that some public areas are free, and some deceptive propaganda
酒店管理层的评论
2023年7月28日，回复：酒店管理层 Hotel Guest Relations Team
Dear Valued Guest, Thank you for taking the time to post a review of your time with us. We regret your disappointment with some of the extra costs associated with your visit. We appreciate you sharing your valuable feedback as we continually strive to improve our guest experience. We are grateful for your patience and hope to have a future opportunity to restore your confidence in us. Kindest regards, Hotel Guest Relations Team
用户：真实旅客
发布日期：2023年5月29日 发布在：Expedia
酒店管理层的评论
2023年5月31日，回复：酒店管理层 Hotel Guest Relations Team
Dear Dan, We are pleased your stay was enjoyable, and we want to thank you for your nice rating. All of us at Los Angeles Airport Marriott look forward to your next visit.Kindest regards,Hotel Guest Relations Team
用户：真实旅客
发布日期：2022年8月22日 发布在：Expedia
用户：真实旅客
发布日期：2022年8月13日 发布在：Expedia
不喜欢这家酒店，入住前打电话咨询时服务态度不耐烦，入住时因为特别麻烦的使用WI-FI程序，浪费了我很长时间。第二天需要清洁房间，打了6分钟电话都占线，直接告诉清洁人员需要清洁，但晚上回来之后根本没有清洁，这让人很气愤！总之感觉服务人员太少，没有达到服务标准。
很后悔订了机场附近的房间，离所有景点都太远，交通特别不方便，即费时又费钱，而且总是堵车。多花的交通费用足够在市中心或者其他景点附近订更好的酒店。
酒店管理层的评论
2022年8月16日，回复：酒店管理层 Hotel Guest Relations Team
Dear Tao, thank you for being our guest, and we appreciate your loyalty to our brand. We sincerely apologize for the cleanliness issues you experienced during your stay. Our goal is to provide fresh and relaxing accommodations for every guest; therefore, we are disappointed that we did not meet these expectations during your visit. We are also sorry for the service shortfalls you faced and the inconvenience this caused.
Your comments will be shared appropriately to ensure a better guest experience moving forward. We certainly understand your frustration and are grateful for your patience. We hope you will allow us in the future to regain your trust.
Kindest regards,
Hotel Guest Relations Team
用户：真实旅客
One of best in LAX area
发布日期：2022年8月3日 发布在：HotelsHotel was great. Fast checking in, room was clean, the king size bed was very comfortable. One down site is the air conditioner so loud.
酒店管理层的评论
2022年8月4日，回复：酒店管理层 Hotel Guest Relations Team
Dear Hsiaochieh, thank you for choosing Los Angeles Airport Marriott. We are pleased to read your compliments about our property, accommodations, and front desk service. Your concern about the air unit of your room will be addressed with our engineering team. It was our pleasure to host you, and we hope to welcome you again soon.
Kindest regards,
Hotel Guest Relations Team
用户：真实旅客
发布日期：2022年7月8日 发布在：Expedia
用户：真实旅客
发布日期：2022年1月13日 发布在：Hotels
酒店管理层的评论
2022年1月14日，回复：酒店管理层 Hotel Guest Relations Team
Dear Guest, we are delighted you had an outstanding stay at Los Angeles Airport Marriott and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon.
Kindest regards,
Hotel Guest Relations Team
用户：真实旅客
发布日期：2022年1月6日 发布在：Hotels
酒店管理层的评论
2022年1月7日，回复：酒店管理层 Hotel Guest Relations Team
Dear MING-TE, thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Los Angeles Airport Marriott, and we look forward to welcoming you back soon.
Kindest regards,
Hotel Guest Relations Team
