2/10 糟糕
Cheryl
与配偶出行
2024年05月27日
不满意:住宿条件和设施,员工和服务
Decor depressing, shoddy and could say pretty repulsive.
No phones or information in rooms. Fire alarm went off in night and no way to find if real or accidental, plus our escape route was an immense distance and possibly dangerous. No explanation, no apology, no reassurance. Also dining room shoddy and dull. Artefacts and furniture around hotel in disgraceful decrepit condition. Bathrooms new and fine except for lavatory which was so low down as to be absurdly unpleasant to use. Method of payment dodgy ? Will we get our money back for shortening our stay ?. A shambles.
Cheryl
2024 年 5 月入住 4 晚