Ratings based on 418 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Mar 10, 2024 on Expedia
Very clean and excellent service
by A verified traveler
Posted Sep 24, 2023 on Expedia
Perfect location, easy walk to city centre and excellent service from the staff.
by A verified traveler
Posted Jul 15, 2023 on Expedia
Right in town. Easy bus stop. Wonderful breakfast. And charming, effusively welcoming older Crotian lady made us cappuccino every morning. Will not forget her.
by A verified traveler
Posted Feb 7, 2023 on Expedia
Incredible place to stay, was a comfortable AND SPACIOUS CLEAN ROOM.
by A verified traveler
Posted Oct 11, 2022 on Expedia
Very clean. We’d prefer the toilet & shower to have its own room, not just hidden behind a curtain.
by A verified traveler
Posted Jul 21, 2022 on Expedia
Very new and modern. Great spacious rooms. It’s certainly not 4 stars, but we had a very pleasant stay. And shout out to Katia - she made us feel very special and welcome!
It’s around 15 mins walk to the main areas, but a nice quiet hotel room. Which we appreciated.
Definitely recommend!
by A verified traveler
Posted Jul 16, 2022 on Hotels
by A verified traveler
Nice clean Hotel
Posted Jun 13, 2022 on HotelsNice clean hotel. Wonderful friendly staff. Great breakfast. 5 minute easy bus ride to center of Lugano. We enjoyed our stay.
by A verified traveler
Posted Jun 9, 2022 on Hotels
by A verified traveler
OK but nothing special
Posted May 30, 2022 on HotelsThe stay was pleasant but it was definitely not a 4-star hotel. It was more like an upgraded ibis, friendly (except one manager looking guy at the reception) but basic service and super standard facilities & breakfast without any special charms. No complaints, but I would stay at a different hotel of the same star-rating next time which I stayed before in the area. Location was good.