评分基于 147 条真实点评
4.3 客房清洁度
4.5 服务和员工
3.8 客房舒适度
3.8 酒店条件
Expedia 亿客行 真实点评
用户：真实旅客
发布日期：2024年2月28日 发布在：Hotels
酒店管理层的评论
2024年3月2日，回复：酒店管理层 Fouzia, reception
Dear Chinfen,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
用户：真实旅客
发布日期：2019年10月13日 发布在：Hotels
酒店管理层的评论
2019年10月16日，回复：酒店管理层 Sara
Dear Mr Chunyen,
we would like to thank you for your recent stay and your excellent feedback.
It was a real pleasure to welcome you in Lugano.
We really hope to see you again soon.
Best regards,
Sara Monga
Reception
用户：真实旅客
发布日期：2024年5月18日 发布在：Expedia
Great location. Breakfast included which was just ok. The WiFi is free but the wifi can be a little slow. The walls are very thin and you can hear everything. The space is very small. No water given and the room was all little stuffy.
酒店管理层的评论
2024年5月22日，回复：酒店管理层 Fouzia, reception
Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
用户：真实旅客
发布日期：2024年3月28日 发布在：Expedia
Great stay, great town.
酒店管理层的评论
2024年4月4日，回复：酒店管理层 Fouzia, reception
Dear Kevin,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
用户：真实旅客
Preis / Leistung stimmt, aber…
发布日期：2024年2月19日 发布在：Hotels… ich hatte ein Zimmer zur Strasse. Dort war es in der Nacht von Samstag auf Sonntag sehr laut.
Auch war es im Hotel sehr ringhörig.
Wie bereits geschrieben für mich stimmte das Preis-/Leistungsverhältnis => mein Ziel war ein Platz zum Schlafen und das hat gepasst
酒店管理层的评论
2024年2月20日，回复：酒店管理层 Fouzia, reception
Dear Anita,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
用户：真实旅客
Lugano
发布日期：2024年2月5日 发布在：HotelsSoggiorno breve e posizione molto comoda.
酒店管理层的评论
2024年2月6日，回复：酒店管理层 Fouzia, reception
Dear Andrea,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
用户：真实旅客
发布日期：2024年2月4日 发布在：Ebookers
Baumaterial vor Zimmertüre, über sichtbar Renovation nötig!!!
酒店管理层的评论
2024年2月5日，回复：酒店管理层 Fouzia, reception
Dear SilviaThank you for choosing our Hotel for your stay and for taking the time to provide valuable feedback, it will help us to improve and provide a better experience for our guests. We are deeply sorry that your experience did not meet your expectations. Therefore, we are sorry for the inconvenience, your comment will help us to improve and provide a better experience for our future guests.We sincerely apologize for the issues you experienced, and we hope to make this right.Best regards,Team Hotel San Carlo
用户：真实旅客
发布日期：2024年1月29日 发布在：Ebookers
Für den Preis habe ich nicht viel erwartet. Die Wände waren aber so dünn, dass mal alles von aussen höre. Wir hatten das Zimmer gleich nebem dem Frühstück, somit war es am Morgen sehr laut.
酒店管理层的评论
2024年1月29日，回复：酒店管理层 Fouzia, reception
Thank you for choosing our hotel for your stay in Lugano and thank you for taking the time to leave us this detailed review.We assure you that we will analyse point by point everything that did not meet your expectations and we are very sorry for this, but it will be a very constructive cue for us to understand where and how we can continue to improve.Best regards,Team Hotel San Carlo
用户：真实旅客
发布日期：2024年1月28日 发布在：Hotels
酒店管理层的评论
2024年2月5日，回复：酒店管理层 Fouzia, reception
Dear Fernando,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
用户：真实旅客
发布日期：2024年1月15日 发布在：Hotels
酒店管理层的评论
2024年1月23日，回复：酒店管理层 Fouzia, reception
Dear Cleyde,Thank you very much for choosing our hotel for your stay and for the positive feedback.We are glad to hear that you had a great experience.Your comment is important to us as it’s a stimulus to improve. We hope to see you soon again.Best regards,Team Hotel San Carlo
