Ratings based on 301 Verified Reviews
3.3 Room cleanliness
3.2 Service & staff
3.3 Room comfort
3.1 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Jun 17, 2023 on Hotels
Room smelt like smoke even though we were on a non- smoking floor. Room felt stale.
by A verified traveler
Regular stay - location
Posted Jun 4, 2019 on HotelsHave been staying in this hotel for its location. Hotel looks a bit dated but overall the cleanliness standard is maintained.
by A verified traveler
Average hotel.
Posted Apr 29, 2018 on HotelsRoom was very clean and comfortable. Front desk staff was welcoming and professional. However, floor service staff could use more training in greeting guests and politeness. Buffet breakfast was also disappointing.
Recommended
for Personal Eventby A verified traveler
Posted Mar 20, 2018 on Hotels
I asked for a non-smoking room and was given one smelled of cigarette. I supposed they do not do a good job policing travelers and making sure they understand that non-smoking means 'Non-smoking'. My room did not have a safe and I had to use the one at the receptionist. The free wi-fi in the room is off-and-on at best but worked fine in the lobby. Breakfast in the 4th floor was a little crowded at times because of the tours visiting from mainland China. Otherwise the location is hard to beat, right in the center of action, walking distance to casinos, historical sites, churches, museums and even the ferry terminal.
by A verified traveler
Posted Jan 20, 2018 on Hotels
There got street girl following me into the lift. Security is needed much to block this kind of happening.
Recommended
for Getaway With Friendsby A verified traveler
Posted Jan 13, 2018 on Hotels
Recommended
for Couplesby A verified traveler
Good location.
Posted Jan 8, 2018 on ExpediaNot too far to walk to Senado Square and other places of interest. Also easy to reach from airport. Comfortable stay.
by JOSE BORIA
Posted Jan 5, 2018 on Hotels
Great hotel. Good location. Few employees were not customer oriented, to assist in getting transportation or city sightseeing information.
by A verified traveler from Toronto, Canada
Choose a different hotel
Posted Dec 11, 2017 on Expedia
Pros: Nothing
Cons: Virtually everything about this hotel was bad.
- smoking on non-smoking floors
- old, dilapidated décor
- mildew smell in the room
- cracked mirror in
Location: The Wynn casino is very nice, but spend time in Cotai.
Virtually everything about this hotel was bad.
- smoking on non-smoking floors
- old, dilapidated décor
- mildew smell in the room
- cracked mirror in the bathroom
- 20 year old television that barely worked
- staff not very helpful; couldn't even call a taxi for us
- breakfast was mediocre
There are many other great alternatives.
by Ng
Posted Sep 7, 2017 on Hotels