We arrived at 2pm for check-in but was told our room was not ready. Our room was also missing an iron & ironing board, conditioner, and body lotion- things that we had in all our other hotels throughout my stay in Spain. The hotel should not have a 2pm check-in listed if the rooms are not available and instead list a 3pm check-in on the Expedia website.
Akram
2024 年 5 月入住 1 晚
10/10 超赞
Wanda,Bronx Ny
与家人出行
2024年05月20日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Muy bien ubicado y muy bueno !!
Wanda
2024 年 5 月入住 1 晚
6/10 一般
Shawlien,Stockton
与配偶出行
2024年05月20日
满意:员工和服务,清洁度
不满意:住宿条件和设施
Hotel was very clean and centrally located. Staff was friendly. Only complaint was the AC was broken, and we had to sleep in the room 78 degree F/ 26 degree C, and opening the window didn’t even help because it led to an indoor courtyard where heat gets trapped. No compensation for this or offer to be moved to another room.
Shawlien
2024 年 5 月入住 2 晚
10/10 超赞
HONGBING
与家人出行
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Excellent location with walking distance to many top sights. Had some issues with the room and was upgraded to a suite so the services are great.
HONGBING
2024 年 5 月入住 3 晚
8/10 还可以
Fernando
2024年05月18日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff is exceptional, everyone is very friendly, the room is a little small but nothing bad, really, if you are looking to save money, this is a good option
Fernando
2024 年 5 月入住 2 晚
8/10 还可以
Barbara,VAL RITA
与家人出行
2024年05月17日
满意:清洁度、服务设施、住宿条件和设施
Very nice rooms.. huge walk in shower,with an awesome rainfall shower bread. Staff was very friendly!! Buffet breakfast was outstanding!