Ratings based on 253 Verified Reviews
4.2 Room cleanliness
4.1 Service & staff
4.3 Room comfort
4.1 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted Feb 17, 2024 on Expedia
Must improve services
by A verified traveler
Posted Dec 29, 2023 on Expedia
As it is away from the city it is not congested with heavy traffic. Amenities is also very near.
The good part of the hotel room is the big toilet with separate shower and tub. The big rooms and strong wifi connection. Unfortunately the hotel has run down in its standards of maintaining the interior decoration which was really a letdown. Also there were no fridge in the unit which obviously was very essential for long stayers. Food serve during dinner also took very long although it is very delicious, we were too tired to eat as it came more than 45 minutes.
by A verified traveler
Posted Nov 20, 2023 on Expedia
by A verified traveler
Posted Nov 19, 2023 on Expedia
Reasonable price around the area
by A verified traveler
Posted Sep 3, 2023 on Expedia
by A verified traveler
Posted Jul 2, 2023 on Expedia
there was no mini-fridge as promised and the safe was not working and the safety catch at the door was broken and non-functional. staff did their best to help and in the end managed to find a mini fridge and working safe and replaced the safety catch late into the night. The staff seemed Ok and seems to be a higher managment
problem of not having proper systems or simply not bothering.
Comment from Hotel Management
Jul 21, 2023 by Mudzaffar Hotel, Hotel Management
Warm greetings from Mudzaffar Hotel Ms. Barbara. We apologize for the incoveniences experienced during your stay. Your reviews has been shared to our team and we will improvise on all aspects highlighted by your goodself. Have a great week ahead !.
by A verified traveler
Posted Jun 21, 2023 on Hotels
Comment from Hotel Management
Jul 21, 2023 by Mudzaffar Hotel, Hotel Management
Warm greetings from Mudzaffar Hotel Pn. Noraisha ! Thank you for staying with us and we hope to see you again !
by A verified traveler
Posted Jun 19, 2023 on Hotels
Comment from Hotel Management
Jul 21, 2023 by Mudzaffar Hotel, Hotel Management
Warm greetings from Mudzaffar Hotel Pn. Noraisha ! Thank you for staying with us and we hope to see you again !
by A verified traveler
Posted Jun 19, 2023 on Hotels
Comment from Hotel Management
Jul 21, 2023 by Mudzaffar Hotel, Hotel Management
Warm greetings from Mudzaffar Hotel Pn. Norjayati ! Thank you for staying with us and we hope to see you again !
by A verified traveler
Posted Feb 26, 2023 on Expedia
Poor maintenance/cleanliness and need to improve on service.
No iron or hair dryer provided.
