“The hotel is self check in. No staff there. I encountered the password issues and the help desk hotline is not 24/7 that I only could stay in the airport without rest. I left message in the official website and no one answer yet. The check in time start at 8 pm, when I found there was no way I could sleep in the hotel it was too late for me to go back city to find the alternative!”
“The property was lovely and so nice to stay so close to the lake but also be a 2 minute walk removed from the lake walk. The hotel staff were very helpful and let us check out the evening before so we did not need to rush the morning of our departure to return the keys. ”
"It’s a superb experience to stay in this hotel. My wife and I enjoy the breakfast a lot. Every day when we go back to the hotel, we have a nice shower and good rest. One minor insufficiency is that they don’t provide an electric kettle which we can have a cup tea or hot water. We surely need that in winter time."
"Free shuttle from/to hotel was provided (~15 mins). Staff was friendly and helpful. In-room dining was nice with delicious food. Recommended for short stay in Milan."
