2/10 糟糕
Maren
2023年12月29日
不满意:客房舒适度,清洁度
Pests, molds, bad service
The condo was dirty, there were roaches, mold in the shower, furnitures were different parts of other furnitures put together. The contact person argued about leaving 4 towels when there was clearly only 2 in the room and when 8 asked if they can bring me the 2 towels needed, her excuse was they are out of town. The other person Galvin, did not even bother answering his phone. I called to let them know that I am checking out early due to the condition of the property, but no one has communicated with me regarding my refund for unused nights. I even went through hotels.com's CS, they also did not get an answer from the people manging this property. Stay away from this.
Maren
2023 年 12 月入住 4 晚