It’s hard to complain for the price but I paid few dollars more for the biggest option of the two rooms listed. Instead I got the tiniest room I’ve ever seen. How do I know? My friends had 5-6 rooms booked with their families for new years, they said my room was extremely small compared to any of their rooms. It was only 2 feet around the entire double bed. That was the whole room.
Frederick
2023 年 12 月入住 1 晚
2/10 糟糕
ARJELEN
与家人出行
2023年12月27日
We booked for 4 days for 2 adults and 1 kid (4 yr old) as we go in Makati for Christmas Vacation but suddenly when we came there the FO said kids not allowed... Why they didn't informed me ahead of time so we can cancel it and no one ever messaged me that we cant check in the hotel bec. we had kid with us..
The FO said i need to request a refund because they will refund my money but when i requested the website emailed me that the hotels declined my request refund.. I was very upset with their policy . We saved that money for our vacation but one blink its all gone coz they dont want to refund plus the staffs are not that approachable.. we waited long and they saw us in a lane waiting for our turn and no one ever told us kids are not allowed...
ARJELEN
2023 年 12 月入住 3 晚
6/10 一般
Brandin
与家人出行
2023年12月22日
满意:员工和服务
Brandin
2023 年 12 月入住 1 晚
2/10 糟糕
Wonho
2023年12月2日
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Wonho
2023 年 11 月入住 1 晚
2/10 糟糕
Marilyn
与配偶出行
2023年11月14日
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The first day I walk in the surround is not safe the place smell very bad and the room is so small. We have no choice to stay one nite but next day we check out. If you kindly refund me the remaining days. We came around 12:00 am and left early that day.
Please if you can refund me the remaining days.
Thanks
Marilyn
2023 年 11 月入住 8 晚
2/10 糟糕
Alex
2023年11月7日
不满意:员工和服务
I was charged extra because the towel i left was dirty and had a stain. No hotel on earth chargers extra if you use their towels. What next? Extra charge from used toilet paper and sheets!? In general the rooms are small in a shady area and you need to be awere of your surrounding and what you have in your pockets.
Alex
2023 年 10 月入住 1 晚
4/10 很差
Gayle
与配偶出行
2023年08月30日
不满意:服务设施,清洁度
The room has a foul smell, the bathroom was full of mold and the air-conditioning clanged all night. We did enjoy the traditional vibrant neighborhood.