One night stay while traveling. Clean and comfortable. Staff were friendly and professional. Would stay here again.
Roger
2024 年 5 月入住 1 晚
10/10 超赞
Carla
与家人出行
2024年05月3日
满意:清洁度、员工和服务、住宿条件和设施
Older property, but very clean. Friendly staff. Bed was more comfortable than most hotels I have stayed at lately.
Carla
2024 年 5 月入住 1 晚
2/10 糟糕
Julia
与配偶出行
2024年04月20日
Unfortunately my exposure with booking through Expedia did not go as planned. I thought I booked the hotel in Ashland, KY but mistakenly booked the hotel in Ashland, OH. I did not realize this mistake until I actually got to the Quality Inn in Ashland, KY. The front desk told me there are 3 Ashlands (Ohio, Kentucky and nearby West Virginia). I was past my cutoff time and was charged for a missed stay. Disappointed that the Quality Inns are not connected because I did get a room at the Quality Inn in Ashland, KY.
The friendly, professional, caring staff made the difference between this last-minute stay being stressful (car issues) and, instead, being exceptionally pleasant and relaxing. Really appreciated the 24-hour-accessibility to bottled water. Exceptional customer care that made us feel welcome and at home. Kudos!