评分基于 166 条真实点评

4.0 / 5
76% 住客推荐
4.3 客房清洁度
4.1 服务和员工
4.2 客房舒适度
4.2 酒店条件
Expedia 亿客行 真实点评
4/5
用户:真实旅客

发布日期:2024年6月4日 发布在:Expedia
酒店管理层的评论
2024年6月5日,回复:酒店管理层 HP
Thank you for your feedback! We strive to create the best experience for our guests and are glad you are enjoying your stay with us.
4/5
用户:真实旅客

发布日期:2024年4月23日 发布在:Expedia
Access to both resorts with a number of pools to choose from! Great night entertainment and warm staff like Krischan! I was very disappointed in a big resort having no coconut water readily available to guests in a tropical island. Overall experience was enjoyable
酒店管理层的评论
2024年4月26日,回复:酒店管理层 Sara
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
4/5
用户:真实旅客

发布日期:2024年4月23日 发布在:Expedia
Exceptional grounds, gardens vegetation, lots of eating options, beautiful pools, swim up bar and rooftop eternity pools, beaches, patio bathtubs, rooms were nice and comfortable, all inclusive! Very nice overall, however I would like to have seen a more cultural diversity of entertainment, I. e, Barbados “Basian” art and dance. Recommend, Yes!
酒店管理层的评论
2024年4月26日,回复:酒店管理层 sara
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
4/5
用户:真实旅客

发布日期:2024年4月16日 发布在:Expedia
The property was great. The wait staff were polite but some staff appeared somewhat bored and some staff were difficult to understand as they were mumbling. The housekeeping did a good job of cleaning the room but were not always consistent ie one day our room did not get cleaned until evening. Getting towels replaced automatically was an issue but housekeeping were willing to deliver towels upon request.
酒店管理层的评论
2024年4月21日,回复:酒店管理层 HP
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
4/5
用户:真实旅客

发布日期:2024年3月19日 发布在:Expedia
酒店管理层的评论
2024年3月26日,回复:酒店管理层 HP
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
3/5
用户:真实旅客

发布日期:2024年1月7日 发布在:Expedia
This property is designed for an older crowd. 40 age group. The staff was just okay not terrible but not great. Butler service was pointless. Dinners close too early. For an all inclusive resort the room service is only available if you upgrade your room and even if you do the room service stops at 11 unless you have a butler room. God forbid you call and need water since they forgot to fill the complimentary mini fridge the entire stay. Food is a 10 though even though the Sushi place serve us raw chicken in our spring rolls. Bars try to close up hours before their scheduled time and make you feel as if you are disturbing them to ask for a drink. Couples massages were amazing. 1 out of 5 days the DJ at the main pool was on point. There’s not a lot of shows or activities. Like I said it’s designed for those who wake up at 7am on vacation and eat dinner at 5pm. No clubs or parties or entertainment on property. Pools are jacuzzis are 24 hours but they shut off all the lights and shut down all bars to deter you from going including underwater safety lights. Plenty of food options and walk up snack places. Pizza shop was amazing. Not somewhere we would return to but it’s a stamp in the passport.
酒店管理层的评论
2024年1月9日,回复:酒店管理层 HP
Thank you for your feedback! Please know we will work hard to fix any issues presented to you. We strive to create the best experience for our guests and are glad you have enjoyed your stay overall. Best regards
1/5
用户:真实旅客

发布日期:2024年1月2日 发布在:Hotels
酒店管理层的评论
2024年1月9日,回复:酒店管理层 HP
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience. Kind regards
4/5
用户:真实旅客

发布日期:2024年1月1日 发布在:Expedia
酒店管理层的评论
2024年1月9日,回复:酒店管理层 HP
Thank you for your feedback! We strive to create the best experience for our guests and are glad you have enjoyed your stay and hope to have you back with us soon. Best regards
1/5
用户:真实旅客

发布日期:2023年12月6日 发布在:Expedia
酒店管理层的评论
2024年2月27日,回复:酒店管理层 HP
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience.
3/5
用户:真实旅客

Good beach and pools, but not much else.

发布日期:2023年12月3日 发布在:Hotels
This was not a luxury experience. Overall, quite poor value for money. Very nice grounds, pools and beach. The food was very mediocre, no great meals. The hotel infrastructure has no spare capacity--restaurants are full and you must reserve and sun chairs are impossible to find after 8am. The only point of the butler service is to help you reserve chairs early in the morning. Otherwise, I found my interactions with them kind of exhausting. The staff were generally nice and helpful, but it is a slower paced Caribbean vibe so be patient. I imagine they have a lot of turnover and have to train new staff every week.
酒店管理层的评论
2023年12月11日,回复:酒店管理层 HP
Thank you for your feedback. Please know we will work hard to fix the issues presented to you during your stay. We strive to create the best experience for our guests and want to apologize for any inconvenience.