We have been to lot of Hotel Grand Chancellor in different countries with good experience but in Melbourne was a really bad experience.
Hotel Grand Chancellor Mel, they only tidy up the bed sheet but not clean the room, not change the tower every day, and sometimes they didn't provide us the shampoo and body wash. Even the receptionists, they were not willing to help you until you urge them for many times and they always reject and refuse to help you until you insist somebody helps you before.
Cherry
2020 年 1 月入住 5 晚
10/10 超赞
Margo
商务旅客
2024年06月7日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
It was nice
Margo
2024 年 5 月入住 1 晚
8/10 还可以
Rick
2024年05月30日
满意:员工和服务,清洁度
We like the proximity to the theatre's and the added benifits of the choices for food.
Rick
2024 年 5 月入住 1 晚
8/10 还可以
Natasha
与配偶出行
2024年05月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Was only there for a night but it was a lovely place to stay. Only thing I think that could be improved is adding a ramp entrance along side the stairs to make it more accessible to less abled people.
Natasha
2024 年 5 月入住 1 晚
10/10 超赞
Patrick
与配偶出行
2024年05月24日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Desk staff was outstandi g with their friendly polite service. Nita in particular was a charming professional.
Patrick
2024 年 5 月入住 7 晚
8/10 还可以
Aiden
2024年05月23日
满意:清洁度、员工和服务、住宿条件和设施
Aiden
2024 年 5 月入住 1 晚
8/10 还可以
Alex
商务旅客
2024年05月16日
满意:清洁度、员工和服务、服务设施
不满意:住宿条件和设施
Loved the stay here. The rooms were very clean and well maintained. The only reason I am marking down is because the elevators kept breaking which was really annoying, but the staff were super helpful.