Focus in the customer
Get off the phone conversation its rude
James
2024 年 5 月入住 1 晚
2/10 糟糕
Chelsea
2024年05月23日
不满意:清洁度、员工和服务、住宿条件和设施
Chelsea
2024 年 5 月入住 1 晚
4/10 很差
ron
2024年05月20日
不满意:住宿条件和设施,员工和服务
We waited quite awhile (^ten minutes) for someone to show up at the front desk to check us in and get a key. The fixtures around the bathtub were grungy. Breakfast didn’t open until 7am even though the sign on the wall and check in person said 6am
ron
2024 年 5 月入住 1 晚
4/10 很差
Julie
与家人出行
2024年05月14日
满意:服务设施,清洁度
不满意:员工和服务
When I was checking in, the clerk at the desk was on a personal call. She never spoke to me, welcomed me, or explained anything to me. It took about 5 minutes for her to spare a minute to find my reservation and give me my room keys. I have never had such a poor check in experience.
Julie
2024 年 5 月入住 2 晚
4/10 很差
Bruce
与家人出行
2024年05月14日
不满意:清洁度、服务设施、住宿条件和设施
Room is dirty, smells like smoke, and there was a Woodtick on the wall.