Ratings based on 504 Verified Reviews
4.8 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia 亿客行 Verified Reviews
by A verified traveler
Posted May 21, 2024 on Expedia
Everything about Uma was amazing, perfect location and great rooftop bar/pool. Loved. Loved. Loved.
Comment from Hotel Management
May 23, 2024 by Uma House South Beach, Hotel Management
Dear Mckinley, Thank you for your wonderful review! We are delighted to hear that you enjoyed everything from our perfect location to the rooftop bar and pool. Your kind words and enthusiasm mean a lot to us.We look forward to welcoming you back in the future!Warm regards,
by A verified traveler
Posted May 15, 2024 on Expedia
UMA house was a wonderful experience. Staff were so helpful & friendly. Very quiet & walkable distance to the beach, restaurants & stores. The pool on the roof is awesome, didn’t get to use it but very elegant. I would definitely recommend this hotel. I would definitely be back again. Thank you UMA for the best experience I had in Miami Beach.
Comment from Hotel Management
May 16, 2024 by Uma House by Yurbban, Hotel Management
We're thrilled to hear that you had a wonderful experience at UMA house and that our staff made your stay memorable with their helpful and friendly service. We truly appreciate your recommendation and can't wait to welcome you back for another fantastic stay!
by A verified traveler
Posted May 14, 2024 on Expedia
Clean and staff was welcoming and service superb.
Comment from Hotel Management
May 16, 2024 by Uma House by Yurbban, Hotel Management
We appreciate your feedback and hope to welcome you back soon for another wonderful experience!
by A verified traveler
Posted May 14, 2024 on Expedia
Comment from Hotel Management
May 16, 2024 by Uma House by Yurbban, Hotel Management
Thank you for sharing your experience with us. Looking forward to seeing you again!
by A verified traveler
Posted May 13, 2024 on Expedia
I’ve stayed in Miami Beach/south beach three times and this has been my favourite place to stay. The room was cleaned every day very well and the property was beautiful. We always had fresh towels and really appreciated that they had beach chairs to use at the ocean. The pool was lovely too - very aesthetically pleasing and comfortable stay! Location was really great with lots to eat and do close by. Thank you for great hospitality, UMA house!
Comment from Hotel Management
May 16, 2024 by Uma House by Yurbban, Hotel Management
We're delighted that you had a comfortable stay. Our team is grateful for your kind words about our hospitality, and we look forward to hosting you again soon for another fantastic experience!
by A verified traveler
Posted May 9, 2024 on Expedia
The only negative was I didn’t realize the parking situation and ended up getting towed. Paid $400 and spent 4 hours of a 2.5 day vacation dealing with it. Would appreciate a heads up since most people visiting are not familiar with the parking rules. Then paid $90 for the hotel to valet it.
Staff and property were all top notch!!
Comment from Hotel Management
May 13, 2024 by Uma House South Beach, Hotel Management
Dear Marissa,Thank you for choosing to stay with us and for taking the time to share your feedback. We're thrilled to hear that you found our staff and property to be top-notch!We apologize for any inconvenience you experienced with the parking situation. Your feedback is invaluable and we hope that despite this inconvenience, you were still able to enjoy your vacation. We look forward to welcoming you back for a seamless and enjoyable stay.Warm regards,
by A verified traveler
Posted May 5, 2024 on Expedia
Great boutique experience with excellent customer service, as well as nice guest experiences. Prior to arriving, I received great communication and it continued throughout our stay. The special touches like complimentary Prosecco upon arrival and wine hour. The hotel is also within walking distance to great restaurants and a close car ride to the beach.
Comment from Hotel Management
May 7, 2024 by Uma Hotel, Hotel Management
Dear Tayloria, Thank you for sharing your wonderful experience at our boutique hotel! We're thrilled to hear that you enjoyed excellent customer service and that our communication efforts were appreciated throughout your stay. It's delightful to know that you enjoyed the special touches, such as the complimentary Prosecco upon arrival and our wine hour. We're glad you found our location convenient, with great restaurants within walking distance and easy access to the beach by car. We hope to have the pleasure of welcoming you back soon for another memorable stay!Warmest regards, Uma House By Yurbban
by A verified traveler
Posted May 5, 2024 on Expedia
There are two buildings and the buildings are dark and well worn. Rooms are nice but nothing special.
Comment from Hotel Management
May 7, 2024 by Uma House By Yurbban, Hotel Management
Dear Dennis, Thank you for sharing your feedback with us. We appreciate your honesty and apologize for any disappointment regarding the appearance of our buildings. We continuously strive to maintain high standards of comfort and aesthetics, and we will certainly take your comments into consideration for future improvements. While we're pleased to hear that you found the rooms comfortable, we regret that they didn't meet your expectations for something special. Your input is invaluable to us, and we hope to have the opportunity to better serve you in the future. If you have any further concerns or suggestions, please don't hesitate to reach out.
by A verified traveler
Posted May 4, 2024 on Expedia
Comment from Hotel Management
May 25, 2024 by Uma House By Yurbban, Hotel Management
Deat Shkelzen,Thank you for sharing your experience with us! So delighted to hear you had a 5 star stay. We're looking forward to seeing you again
by A verified traveler
Posted Apr 30, 2024 on Expedia
Comment from Hotel Management
May 20, 2024 by Uma House South Beach, Hotel Management
Dear Valerie, Thank you for your 5-star rating! We're thrilled you enjoyed your stay at Uma Hotel. We look forward to welcoming you back soon.Best regards,
