I paid the full amount when I booked. I never received the check-in instructions until I called the properly. I had to be on the line with a property representative for an hour and on top of having paid my reservation in full, I had to make another security deposit. I had made the booking as a contingency as it seemed convenient, I had the hardest time checking in. Finding the property was a disaster, fake adress, and hidden fees. The representative was very nice and understanding but it seems the property manager puts a lot of barriers to provide acceptable customer service. Overall I spent way too much money to stay here and I don’t recommend.
Peter
2024 年 5 月入住 1 晚
6/10 一般
Toni
与配偶出行
2024年05月12日
满意:服务设施,清洁度
Enclosed but when I arrived entrance doors were not closed so I was able to just walk in. My room was so HUMID and sticky, I could not sleep without being stuck to the bed sheets. I don’t know if it was the cheap sheets or the air quality.
Toni
2024 年 5 月入住 4 晚
8/10 还可以
Núria
与家人出行
2024年04月11日
满意:住宿条件和设施,服务设施
Los responsables un 10, muy amables y resolutivos. Sin embargo, tuvimos algunos percances que podrían haber sido revisados antes de nuestra estancia para que fuera más cómodo y agradable.
Núria
2024 年 4 月入住 4 晚
2/10 糟糕
Taylor
团体旅客
2024年03月25日
满意:清洁度
不满意:住宿条件和设施
While the property managers were friendly and the place was fine at first, there were many severe issues that arose due to negligence of the owners. Water was leaking in through the front two doors and into the living room and kitchen the entire time and no attempt to remedy this was made during our stay. Further inspection revealed water damage to the wood near the doors suggesting this is a repeat issue that they don’t care to fix. We ended up having to use our few towels to control the water situation. Additionally the AC stopped working and, despite promising to send someone, no one ever came. Further inspection revealed a way too big air filter just shoved in there, which is again just pure neglect by the owners. I never write reviews but no functional AC in Miami and water leaking into the living spaces for days is inexcusable. Their attempt to “remedy the situation” was providing a complimentary one night stay redeemable within 30 days…..
Taylor
2024 年 3 月入住 4 晚
2/10 糟糕
Tyler
团体旅客
2024年03月25日
不满意:住宿条件和设施
Gas was left on in our expedia, we sniffed the fumes and passed out. The owner offered us a different accomodation for this room, which we were forced to move into with such short notice. The fire alarm was pulled one morning at 10am, and we kept getting messages regarding the property being unsafe and them having to hire someone to patrol the property. I'm very displeased because they couldn't even provide enough towels and toilet paper.
Tyler
2024 年 3 月入住 4 晚
10/10 超赞
Fiona
2024年02月26日
满意:住宿条件和设施,清洁度
Fiona
2024 年 2 月入住 3 晚
8/10 还可以
JEAN LUC
与家人出行
2024年02月24日
满意:客房舒适度
Miami
Séjour agréable , bien situé dans Miami.
Aucun personnel dans la résidence donc Aucune vérification de l’appartement en partant.
J’espère que ma caution ne sera pas prélevée
JEAN LUC
2024 年 2 月入住 7 晚
10/10 超赞
Dylan
2024年02月22日
满意:住宿条件和设施,清洁度
Dylan
2024 年 2 月入住 1 晚
10/10 超赞
Christopher
与配偶出行
2024年02月17日
Very clean. Close to downtown area. About 20 minutes from everything.