We had stayed at this hotel before and we loved it, that’s why we kept on coming back, but this time our experience was a little different from previous times. We need an iron and we didn’t have one in our room so we called the front desk and they told us that someone would bring it up to us soon. Two hours later we still didn’t have it and we were late for an engagement we had. The manager was nice enough to return our daily fee but that really didn’t change anything about us being late to the dinner we had booked.
Zeyther
2024 年 5 月入住 3 晚
6/10 一般
Juan
2024年06月2日
Juan
2024 年 6 月入住 1 晚
2/10 糟糕
Mario
2024年06月1日
They have text me with a whole bunch of resort fees that were not stated on my invoice. They have charged me $40 a day for parking. There were stains on the rug. they did not have my room ready. I had to wait 45 minutes for check-in. It was terrible.
Mario
2024 年 5 月入住 2 晚
8/10 还可以
Jason
与配偶出行
2024年06月1日
满意:清洁度、员工和服务、住宿条件和设施
Very nice room layout, beautiful pool & great staff. Only a 5 min walk to the beach.
Jason
2024 年 5 月入住 7 晚
10/10 超赞
Ofelia,briarwood
2024年06月1日
满意:清洁度、员工和服务、住宿条件和设施
Loved it
Ofelia
2024 年 5 月入住 2 晚
10/10 超赞
Marcia
与配偶出行
2024年05月30日
满意:清洁度、员工和服务、住宿条件和设施
Had a great time.
Marcia
2024 年 5 月入住 2 晚
10/10 超赞
Magaly
与配偶出行
2024年05月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Front desk staff, bellman and managers were awesome!!
Magaly
2024 年 5 月入住 2 晚
10/10 超赞
dharani
与家人出行
2024年05月29日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
We loved our stay at Double tree - Hollywood beach . It is walkable distance to the beach . Kristine was so nice at the reception. Nice pool with good views . Many mirrors in the room so multiple people in the family can get ready at the same time . Resort fee includes an umbrella and 2 chairs that you can use at Hollywood- Hallandale beach . 5 stars for customer service that Kristine provided .